Voids Scheduler

Niyaa People; Cannock; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

1 day from home after training

Immediate start

Job summary

Niyaa People is seeking a Voids Scheduler for a well-established Housing Association in Cannock. The role focuses on coordinating voids to bring properties back into use, working with operatives, contractors and internal teams to meet timescales and maintain accurate records.

You will manage diaries, chase updates, and ensure all repairs are logged and progressing. A busy, organised, proactive candidate with housing repairs exposure is ideal.

Qualifications

• Previous voids experience is essential.
• Experience within social housing, housing repairs, property maintenance or a similar environment.
• Strong scheduling, coordination and organisational skills.
• Excellent communication skills and the confidence to liaise with contractors and internal stakeholders.
• Good IT skills and experience using repairs or housing management systems.
• NEC Housing experience would be advantageous but is not essential.
• The ability to manage a busy workload and prioritise competing demands.
• A reliable and professional approach, with good references.

Responsibilities

• Scheduling and coordinating works required to bring void properties back into use.
• Managing operative and contractor diaries to ensure works are completed within agreed timescales.
• Monitoring outstanding works and proactively chasing updates.
• Liaising with contractors, operatives, surveyors and internal teams to resolve scheduling issues.
• Updating repairs and housing management systems accurately.
• Monitoring the progress of void properties and escalating any delays.
• Ensuring work orders, appointments and property records are kept up to date.
• Providing regular updates to relevant teams regarding the progress of void works.

Skills

Voids scheduling

Scheduling & coordination

Administration

Communication

IT skills

Tools

Housing management systems

NEC Housing

Job description

Join a well-established Housing Association in a key role supporting the delivery of an efficient and customer-focused repairs and maintenance service. This Voids Scheduler position offers the opportunity to play an important part in ensuring empty properties are brought back into use quickly and efficiently, helping to provide quality homes for residents.

You’ll be coordinating and scheduling works across void properties, working closely with operatives, contractors and internal teams to ensure repairs and maintenance are completed within agreed timescales. This is a busy and varied role that would suit someone who is highly organised, proactive and experienced in managing voids within a housing or property environment.

We’d love to hear from anyone with a background as a Voids Scheduler, Repairs Scheduler, Repairs Coordinator, Maintenance Coordinator, Voids Coordinator, Housing Repairs Administrator, or someone with strong experience in social housing repairs, property maintenance or voids management.

As a Voids Scheduler, you will be:

• Scheduling and coordinating works required to bring void properties back into use
• Managing operative and contractor diaries to ensure works are completed within agreed timescales
• Monitoring outstanding works and proactively chasing updates
• Liaising with contractors, operatives, surveyors and internal teams to resolve scheduling issues
• Updating repairs and housing management systems accurately
• Monitoring the progress of void properties and escalating any delays
• Ensuring work orders, appointments and property records are kept up to date
• Providing regular updates to relevant teams regarding the progress of void works

I’d love to speak to anyone who has:

• Previous experience working with void properties – essential
• Experience within social housing, housing repairs, property maintenance or a similar environment
• Strong scheduling, coordination and organisational skills
• Excellent communication skills and the confidence to liaise with contractors and internal stakeholders
• Good attention to detail and accurate administrative skills
• Good IT skills and experience using repairs or housing management systems
• NEC Housing experience would be advantageous but is not essential
• The ability to manage a busy workload and prioritise competing demands
• A reliable and professional approach, with good references

Key requirements for this Voids Scheduler role:

• Previous voids experience is essential
• Strong administration and scheduling experience
• Experience within housing, repairs, maintenance or property services
• Reliable with a strong employment history and good references

The role is offering the following benefits:

• Monday–Friday, 08:00–16:00
• Full-time, office-based initially
• Opportunity to work 1 day from home once fully trained
• Immediate start available
• A key role within a busy housing repairs and maintenance team