Voids Administrator

Gilmartins; Dunstable; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Excellent career development机会

Employee Assistance

Free group Personal Trainer sessions

Hamper at Christmas

Job summary

Gilmartins in the Head Office in Houghton Regis is seeking a Voids Administrator to manage the voids process from end to end. The role is office-based and full-time. You will liaise with the Voids team, schedule trades and site visits, raise job orders and invoicing.

Prior lettings or voids experience is preferred, with a focus on customer care in a fast-paced social housing environment. The hours are 8am-5pm Monday to Friday, with one Saturday or Sunday per month.

Qualifications

• Highly organised and able to manage own time and priorities.
• Excellent written and verbal communication skills.
• Proficient in MS Office especially Excel and Outlook.

Responsibilities

• Liaise with the client’s Voids team to book void property inspections.
• Schedule tradespeople on our system to carry out the work.
• Schedule Site Supervisors on our system for site visits, progress and snagging.
• Raise job orders and invoices for completed works.

Skills

Highly organized

Time management

Self-starter

Communication

MS Office

Tools

Excel

Outlook

Job description

We are recruiting for a Voids Administrator to work in our Head Office in Houghton Regis.

The role is to manage and book the Voids (empty properties for re-let) process from end to end.

Our ideal person will have either worked in lettings or have previous experience of voids.

Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced.

Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.

Main Responsibilities:

• Liaising with the clients Voids team to book void property inspections
• Scheduling trades people on our system (training provided) to carry out the work
• Scheduling Site Supervisors on our system (training provided) to carry out site visits for progress, snagging and post-completion
• Raising job orders
• Invoicing jobs

Essential Skills / Experience for this role:

• Highly organised
• Excellent time management
• Self-starter who is able to manage own time and priorities
• Excellent communication skills both verbal and written
• Excellent MS Office skills especially Excel and Outlook

Company Benefits:

• Excellent career development opportunities
• Employee Assistance
• Free group Personal Trainer sessions after work every Thursday
• Hamper at Christmas

This is a full-time office-based (not remote working) position.

Our hours of work are 8am to 5pm Monday to Friday and this role requires working 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary.