Voids Supervisor(Internal)

Axis CLC Group; Hastings; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Company van & fuel card

Pension & life assurance

25 days holiday

Perkbox benefits

GP wellbeing support

Volunteer day

Refer-a-friend bonus

Development opportunities

Job summary

Axis CLC Group is seeking an experienced Voids Supervisor to lead the voids service in Sussex. You will ensure properties are returned to a lettable standard safely, on time and within budget, while delivering the client’s KPIs.

You will lead operatives and subcontractors, drive productivity, maintain commercial control and ensure every property is delivered right first time. Strong leadership and NHF knowledge are essential.

Qualifications

• Proven supervisory experience within social housing voids.
• Strong knowledge of NHF Schedule of Rates and refurbishment works.
• Experience managing subcontractors and direct labour.
• Commercial awareness and budget control.
• SSSTS qualification.
• Competent IT skills and repairs management systems.

Responsibilities

• Take ownership of end-to-end delivery of voids from inspection to handover.
• Produce detailed pre- and post-inspections with accurate scopes and identify additional works.
• Lead direct labour and subcontractors to meet programme, quality and productivity targets.
• Drive turnaround times, budget, first-time pass rate, and client KPIs.
• Monitor workmanship with regular quality inspections and rectify defects promptly.
• Maintain commercial awareness by controlling costs and reducing waste.

Skills

Supervisory experience

NHF schedule knowledge

Subcontractor management

Budget control

SSSTS

IT skills

Repairs management systems

Leadership

Communication

Organisation

DBS willingness

Tools

Repairs management software

IT systems

Job description

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported.

The Role

We are looking for an experienced Voids Supervisor to lead the operational delivery of our Voids service across Sussex. The Voids Supervisor will take full responsibility for ensuring properties are returned to a lettable standard safely, on time, within budget and to the quality expected by our client. You will lead operatives and subcontractors, drive productivity, maintain commercial control and ensure every property is delivered right first time while achieving contractual KPIs.

Key Responsibilities

• Take ownership of the end-to-end delivery of the voids programme from inspection through to handover.
• Undertake detailed pre- and post-inspections, producing accurate scopes of work and identifying additional works where required.
• Manage direct labour and subcontractors to achieve programme, quality and productivity targets.
• Drive performance against turnaround times, budget, first-time pass rate, quality and client KPIs.
• Monitor workmanship through regular quality inspections and ensure defects are rectified promptly.
• Maintain commercial awareness by controlling costs, reducing waste and identifying value opportunities.
• Ensure full compliance with Health & Safety legislation, company procedures and client requirements.
• Review and approve RAMS, toolbox talks and all compliance documentation.
• Build strong relationships with client representatives, housing officers and internal support teams.
• Produce accurate reports, monitor performance data and implement continuous improvement initiatives.

About You

You are an organised and commercially aware supervisor with proven experience delivering social housing voids. You understand the importance of balancing quality, programme and cost while maintaining excellent customer service. You lead by example, make decisions confidently and create a culture of accountability, safety and continuous improvement.

Essential Requirements

• Proven supervisory experience within social housing voids.
• Strong understanding of NHF Schedule of Rates and refurbishment works.
• Experience managing subcontractors and direct labour.
• Commercial awareness and budget control.
• SSSTS qualification.
• Competent IT skills and experience using repairs management systems.
• Excellent leadership, communication and organisational skills.
• Enhanced DBS or willingness to obtain one.

What we Offer

• Salary up to £45,000 based upon experience
• Company Van + fuel card (business use)
• Pension scheme and life assurance
• 25 days’ holiday + bank holidays
• Perkboxbenefits worth up to £350 per year, including discounts, perks andwellbeing support
• 24/7 GP referral and wellbeing support service
• 1 paid volunteer day
• £2,000 refer-a-friend bonus after the referee passes probation
• Opportunities for development and progression across Axis CLC

Why Axis CLC?

Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow.

Our Commitment to Inclusion

Many faces, one Axis CLC.We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.