Voids Administrator

Gilmartins; Houghton Regis; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Career development

Employee assistance

Personal trainer sessions

Christmas hamper

Job summary

Gilmartins in Houghton Regis is looking for a Voids Administrator to manage the end-to-end voids process for social housing lettings from our Head Office.

You will liaise with Voids team, schedule trades and site visits, raise job orders and invoice jobs, working 8am-5pm Mon-Fri with occasional weekend work each month. This role is full-time and office-based.

Qualifications

• Highly organised
• Excellent time management
• Self-starter who can manage own time and priorities
• Excellent verbal and written communication skills
• Excellent MS Office skills, especially Excel and Outlook

Responsibilities

• Liaising with the clients’ Voids team to book void property inspections
• Scheduling trades people on our system (training provided) to carry out the work
• Scheduling Site Supervisors on our system (training provided) to carry out site visits for progress, snagging and post-completion
• Raising job orders
• Invoicing jobs

Skills

Highly organised

Time management

Self-starter

Communication skills

Tools

Excel

Outlook

Job description

We are recruiting for a Voids Administrator to work in our Head Office in Houghton Regis. The role is to manage and book the Voids (empty properties for re-let) process from end to end. Our ideal person will have either worked in lettings or have previous experience of voids. Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced. Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.

Main Responsibilities:

• Liaising with the clients’ Voids team to book void property inspections
• Scheduling trades people on our system (training provided) to carry out the work
• Scheduling Site Supervisors on our system (training provided) to carry out site visits for progress, snagging and post-completion
• Raising job orders
• Invoicing jobs

Essential Skills / Experience for this role:

• Highly organised
• Excellent time management
• Self-starter who is able to manage own time and priorities
• Excellent communication skills both verbal and written
• Excellent MS Office skills especially Excel and Outlook

Company Benefits:

• Excellent career development opportunities
• Employee Assistance
• Free group Personal Trainer sessions after work every Thursday
• Hamper at Christmas

This is a full-time office-based (not remote working) position.

Our hours of work are 8am to 5pm Monday to Friday and this role requires working 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary.