Voids Officer

Warwick District Council; Warwick; Hybrid; GBP 36,000 - 39,000; Full time

Benefits offered by this job

Hybrid working

Travel expenses covered

Job summary

Warwick District Council is seeking a proactive Voids Officer to manage the process from a vacant property to a new tenant move-in. The role requires coordinating internal teams and external contractors to minimise turnaround times and maintain high service standards.

The post is permanent, grade E1, offering a salary of £35,570 to £38,510 per annum, with a 37-hour week and a hybrid/office-based working pattern. Close date 1 November 2026; informal discussion available with contact Simon Hughes.

Qualifications

• Experience in coordinating multiple stakeholders and delivering high-quality customer service.
• Strong organisational and proactive approach to property turnaround.

Responsibilities

• Take ownership of the journey from a vacant property to a new tenant moving in.
• Coordinate internal teams and contractors to minimise empty property turnaround times.
• Drive performance improvements and resolve issues to keep projects moving.

Job description

Housing Assets

Voids Officer (Permanent)

Grade E1 - £35,570 to £38,510 per annum

37 hours per week

We achieve our goals by recruiting and retaining motivated, empowered and flexible staff. We are committed to training and development, and we encourage a healthy work-life balance.

We offerthe rewards and benefits that make it a great place to work (if you are applying for a Casual position these do not apply).

People like you

We offer a wide range of career opportunities at every level of the organisation. From apprenticeships to senior management, permanent to fixed term contracts or part-time working, we have something for everyone.

Are you passionate about delivering excellent housing services and making a real difference to customers?

We are looking for a proactive and organised Voids Officer to take ownership of the journey from a property becoming vacant through to a new tenant moving in. Working closely with internal teams and contractors, you will help minimise empty property turnaround times, improve customer experience and ensure homes are ready to let as quickly and efficiently as possible.

You will be a confident communicator with experience of coordinating multiple stakeholders, managing competing priorities and delivering high-quality customer service. You'll be able to build strong working relationships, drive performance improvements and use your initiative to resolve issues and keep projects moving.

This is an excellent opportunity to join a busy and supportive team where your work will have a direct impact on residents and the performance of our housing service. We are committed to supporting your development and offer a range of benefits, flexible working arrangements and opportunities to grow your career.

The intention is for the postholder to work predominately from home however, it is a requirement to attend our offices or sites within Warwick District as required. Any costs for travel from home to the office will be met by the successful candidate. However, office and hybrid working are also available.

If you would like an informal discussion about the role, please contact Simon Hughes on 07731 802 542 or [e-mail].

Closing date: 1st November 2026

Interview date: 9th November 2026