Voids Officer

Warwickshire County Council; Royal Leamington Spa; Hybride; GBP 36 000 - 39 000; Plein temps

Avantages offerts par ce poste

Local Government Pension Scheme

Bupa Cashplan Scheme

32 days annual leave

Work Perks Scheme

Résumé du poste

Warwick District Council is looking for a proactive Voids Officer to manage the process from vacancy to new tenancy. You will work with internal teams and contractors to minimise turnaround times and ensure homes are ready to let quickly and efficiently.

You will need to communicate confidently, coordinate multiple stakeholders, and deliver high-quality customer service while balancing priorities. The role offers hybrid working, home-based arrangements with occasional office/site attendance in

Qualifications

• We are looking for a proactive and organised Voids Officer who can work with internal teams and contractors.
• Confident communicator with experience coordinating multiple stakeholders and managing competing priorities.
• Ability to deliver high-quality customer service and keep projects moving.

Responsabilités

• Take ownership of the journey from a property becoming vacant through to a new tenant moving in.
• Coordinate multiple stakeholders and contractors to minimise empty property turnaround times.
• Improve customer experience and ensure homes are ready to let quickly and efficiently.

Description du poste

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference RWD0000840 Date posted 16/10/2026 Application closing date 01/11/2026 Location Homebased / Agile Salary £35,570 to £38,510 per annum Package Local Government Pension Scheme, Bupa Cashplan Scheme, Up To 32 Days Annual Leave, Work Perks Scheme. Contractual hours 37 Basis Full time Job category/type Administration / Clerical / Secretarial - inc PA, Housing, Maintenance Attachments Voids Officer JDPS.pdf

We achieve our goals by recruiting and retaining motivated, empowered and flexible staff. We are committed to training and development, and we encourage a healthy work-life balance.

We offerthe rewards and benefits that make it a great place to work (if you are applying for a Casual position these do not apply).

People like you

We offer a wide range of career opportunities at every level of the organisation. From apprenticeships to senior management, permanent to fixed term contracts or part-time working, we have something for everyone.

Are you passionate about delivering excellent housing services and making a real difference to customers?

We are looking for a proactive and organised Voids Officer to take ownership of the journey from a property becoming vacant through to a new tenant moving in. Working closely with internal teams and contractors, you will help minimise empty property turnaround times, improve customer experience and ensure homes are ready to let as quickly and efficiently as possible.

You will be a confident communicator with experience of coordinating multiple stakeholders, managing competing priorities and delivering high-quality customer service. You'll be able to build strong working relationships, drive performance improvements and use your initiative to resolve issues and keep projects moving.

This is an excellent opportunity to join a busy and supportive team where your work will have a direct impact on residents and the performance of our housing service. We are committed to supporting your development and offer a range of benefits, flexible working arrangements and opportunities to grow your career.

The intention is for the postholder to work predominately from home however, it is a requirement to attend our offices or sites within Warwick District as required. Any costs for travel from home to the office will be met by the successful candidate. However, office and hybrid working are also available.

It is important that you fully complete all sections of this application. Only information contained in the application will be used for shortlisting.

As part of being a Disability Confident employer we guarantee to interview anyone with a disability whose application meets the essential criteria for the post. By ‘essential criteria’ we mean that you must provide us with evidence in your application form which demonstrates that you meet the level of competence required for each competence, as well as meeting any of the qualifications, skills or experience defined as essential in the person specification. To be considered under the Guaranteed Interview Scheme (GIS), applicants must disclose that they have a disability and would like to be considered for the scheme.

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application or recruitment process or upon appointment, please contact [e-mail] and we will make every effort to meet your specific requirements.