Remote Voids Officer – Housing Turnaround

Warwickshire County Council; Royal Leamington Spa; Hybrid; GBP 36,000 - 39,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Bupa Cashplan Scheme

32 days annual leave

Work Perks Scheme

Job summary

Warwick District Council is looking for a proactive Voids Officer to manage the process from vacancy to new tenancy. You will work with internal teams and contractors to minimise turnaround times and ensure homes are ready to let quickly and efficiently.

You will need to communicate confidently, coordinate multiple stakeholders, and deliver high-quality customer service while balancing priorities. The role offers hybrid working, home-based arrangements with occasional office/site attendance in

Qualifications

• We are looking for a proactive and organised Voids Officer who can work with internal teams and contractors.
• Confident communicator with experience coordinating multiple stakeholders and managing competing priorities.
• Ability to deliver high-quality customer service and keep projects moving.

Responsibilities

• Take ownership of the journey from a property becoming vacant through to a new tenant moving in.
• Coordinate multiple stakeholders and contractors to minimise empty property turnaround times.
• Improve customer experience and ensure homes are ready to let quickly and efficiently.

Job description

Warwick District Council is looking for a proactive Voids Officer to manage the process from vacancy to new tenancy. You will work with internal teams and contractors to minimise turnaround times and ensure homes are ready to let quickly and efficiently.

You will need to communicate confidently, coordinate multiple stakeholders, and deliver high-quality customer service while balancing priorities. The role offers hybrid working, home-based arrangements with occasional office/site attendance in