Voids & Compliance Officer

Allscreens Nationwide Ltd; Invergordon; On-site; GBP 28,000 - 36,000; Full time

Job summary

Allscreens Nationwide Ltd is seeking an experienced Technical Officer on a temporary basis (approx. 3 months) to support repairs and void services, ensuring adherence to health and safety, EESSH and SHQS.

You will manage contractors, deliver planned programmes, and conduct stock condition surveys of void properties in the Highlands. Role requires familiarity with Civica CX, strong administrative skills, and the ability to travel within the Highlands.

Qualifications

• Educated and experienced in a building related discipline.
• Experience of surveys and diagnosis of building related defects.
• Experience of contributing to building, maintenance and repairs programmes.
• Experience of delivering a customer focused service.
• Knowledge of building technology.
• A good understanding of Health & Safety legislation.
• Acute awareness of importance of disciplined record keeping.
• Professional and calm manner.
• Ability to travel within the Highlands and occasionally outside the Highlands.
• Full driving licence.

Responsibilities

• Ensure Compliance with Health and Safety Requirements and other regulatory requirements including EESSH/SHQS.
• Management of contractors to ensure service delivery within set Standards.
• Contribute to the delivery of planned and cyclical programmes of work as required.
• Undertake Stock Condition Surveys of Void Properties.
• Ensure interaction is recorded on the CRM system Civica CX and Asset Management System.
• Undertake inspections of properties, recording inspection reports.
• Ensure Minor and Major Void works are completed within set timescales, with value for money.
• Attend weekly void meetings and work with the Operations team to reduce void times.
• Ensure all compliance checks are completed prior to void handover.
• Order repairs and monitor progress.
• Attend monthly contract meetings with contractors and monitor progress against KPI’s.
• Ensure planned and cyclical programmes are delivered to drawings/specs and budgets.

Skills

Regulatory knowledge

Customer-focused service

Team leadership

Negotiation skills

ICT proficiency

Budget reporting

Education

HNC or HND education

Professional membership of building industry body

Tools

Microsoft 365

Project

PowerPoint

Word

Excel

Job description

Allscreens Nationwide Ltd is seeking an experienced Technical Officer on a temporary basis (approx. 3 months) to support repairs and void services, ensuring adherence to health and safety, EESSH and SHQS.

You will manage contractors, deliver planned programmes, and conduct stock condition surveys of void properties in the Highlands. Role requires familiarity with Civica CX, strong administrative skills, and the ability to travel within the Highlands.