Technical Officer

Allscreens Nationwide Ltd; Invergordon; On-site; GBP 28,000 - 36,000; Full time

Job summary

Allscreens Nationwide Ltd is seeking an experienced Technical Officer on a temporary basis (approx. 3 months) to support repairs and void services, ensuring adherence to health and safety, EESSH and SHQS.

You will manage contractors, deliver planned programmes, and conduct stock condition surveys of void properties in the Highlands. Role requires familiarity with Civica CX, strong administrative skills, and the ability to travel within the Highlands.

Qualifications

• Educated and experienced in a building related discipline.
• Experience of surveys and diagnosis of building related defects.
• Experience of contributing to building, maintenance and repairs programmes.
• Experience of delivering a customer focused service.
• Knowledge of building technology.
• A good understanding of Health & Safety legislation.
• Acute awareness of importance of disciplined record keeping.
• Professional and calm manner.
• Ability to travel within the Highlands and occasionally outside the Highlands.
• Full driving licence.

Responsibilities

• Ensure Compliance with Health and Safety Requirements and other regulatory requirements including EESSH/SHQS.
• Management of contractors to ensure service delivery within set Standards.
• Contribute to the delivery of planned and cyclical programmes of work as required.
• Undertake Stock Condition Surveys of Void Properties.
• Ensure interaction is recorded on the CRM system Civica CX and Asset Management System.
• Undertake inspections of properties, recording inspection reports.
• Ensure Minor and Major Void works are completed within set timescales, with value for money.
• Attend weekly void meetings and work with the Operations team to reduce void times.
• Ensure all compliance checks are completed prior to void handover.
• Order repairs and monitor progress.
• Attend monthly contract meetings with contractors and monitor progress against KPI’s.
• Ensure planned and cyclical programmes are delivered to drawings/specs and budgets.

Skills

Regulatory knowledge

Customer-focused service

Team leadership

Negotiation skills

ICT proficiency

Budget reporting

Education

HNC or HND education

Professional membership of building industry body

Tools

Microsoft 365

Project

PowerPoint

Word

Excel

Job description

Our client is looking to appoint an experienced Technical Officer, initially on a temporary basis for approximately 3 months with the potential for longer term employment. The purpose of the role is to contribute to the successful delivery of the repairs and void service, ensuring works are delivered in compliance with health and safety, EESSH, SHQS and other regulatory standards.

Duties include:

Ensure Compliance with Health and Safety Requirements and other regulatory requirements including EESSH/SHQS.

Management of contractors to ensure service delivery within set Standards.

Contribute to the delivery of planned and cyclical programmes of work as required.

Undertake Stock Condition Surveys of Void Properties.

Ensure that interaction is recorded on the CRM system Civica CX and Asset Management System.

Undertake inspections of properties, recording inspection reports.

Ensure Minor and Major Void works are completed within set timescales, works are of a good quality demonstrate value for money.

Attend weekly void meeting and work with the Operations team to reduce void times.

Ensure all compliance checks are completed prior to void handover.

Ensure that contractors have suitable Risk assessments and Method Statements in place and are compliant with Health and Safety.

Order repairs and monitor progress.

Ensure that contractors documentation is fully up to date at all times.

Attend monthly contract meetings with contractors and monitor progress against KPI’s.

Ensuring contractors provide timely and accurate updates on the progress of works.

Ensure that the planned and cyclical programmes of work are delivered to the expected standard as set out in drawings and specifications and that works are completed to agreed budgets and timescales.

Pre and post inspect planned and cyclical works and attend contract meetings.

Undertake Stock Condition Surveys of Void Properties.

Complete a full or partial Stock Condition Survey on all void properties.

Check all component replacement data reflects the condition and year due for replacement on the planned programme.

Day to day administration tasks and duties including letter writing, updating systems, filing, report writing and preparation of specifications and tenders as required.

Complete online training as and when required.

Person Specification

Educated and experienced in a building related discipline.

Experience of surveys and diagnosis of building related defects.

Experience of contributing to building, maintenance and repairs programmes.

Experience of delivering a customer focused service.

Knowledge of building technology.

A good understanding of Health & Safety legislation.

Acute awareness of importance of disciplined record keeping.

Professional, calm and confident manner.

Comfortable in working in and leading multi disciplined teams.

Innovative and pragmatic problem solver with negotiation skills.

Ability to travel within the Highlands and occasionally outside the Highlands.

Flexible with regard to working hours.

Full driving licence.

Good ICT skills (Microsoft 365, Project, PowerPoint, Word, Excel and online and cloud based applications).

Ability to prioritise and manage a diverse workload.

Ability to create and manage budgets and reporting.

Ability to understand bills of quantities, building contracts, technical drawings and specifications.

HNC or HND education.

Professional membership of building related industry body.

Repairs and voids experience.

Knowledge of current building regulations and planning requirements.

Knowledge of CDM/Health and Safety regulations.

Knowledge of legislation affecting registered social landlords, including SHQS and EESSH.