Void Supervisor

Daniel Owen Ltd; Greater London; On-site; GBP 45,000 - 47,000; Full time

Job summary

Daniel Owen Ltd based in Hounslow is seeking a Void Supervisor on a temporary contract to lead a team of skilled trade operatives delivering contracted services. You will ensure on-time delivery and service quality across sites, with a strong focus on customer care and safety.

The role emphasizes performance management, scheduling, site visits, and accurate paperwork, while maintaining company vehicles and ensuring compliance with Fleet and CDM requirements.

Qualifications

• Experience supervising a team of skilled trade operatives.
• Ability to read and interpret site paperwork and schedules.
• Strong communication and leadership capabilities.

Responsibilities

• Effectively supervise a team of skilled trade operatives, ensuring work activity is completed on time.
• Ensure high standard of work by in-house team and external contractors via site visits.
• Conduct regular one-to-one meetings to discuss performance and wellbeing.
• Identify opportunities to enhance operational performance and customer excellence.
• Work with other areas to allocate and schedule labour where needed.
• Maintain and service company vehicles, including checks, insurance and licensing.
• Keep vehicles clean and tools maintained for safety and readiness.
• Complete timesheets and paperwork accurately within deadlines.
• Provide high level customer care for tenants and leaseholders.
• Adhere to Health and Safety policies and CDM requirements.
• May undertake other duties commensurate with the role.
• Hold a full driving licence.

Job description

Void Supervisor

Based in Hounslow

Temporary contract

£45,000 - £47,000 per annum converted into an hourly rate

About the Job

As a Supervisor- Voids, you will provide a high quality, customer and quality focused service through the supervision of a team of skilled trade operatives delivering a range of contracted services.

Key Responsibilities include:

• Effectively supervise a team of skilled trade operatives offering support and guidance where needed, ensuring work activity is completed on time.
• To ensure a high standard of work is always carried out by the in-house team and external contractors through regular site visits.
• Conduct regular one to one meetings with operatives to discuss performance, development, share feedback and check-in on wellbeing.
• Identify opportunities to enhance operational performance and customer excellence through continuous improvement of processes, procedures and systems.
• To work with other areas within the business and effectively allocate and schedule labour where it is most needed.
• Responsible for a company vehicle that transports tools and materials which includes regular vehicle checks on company vans and services and maintenance of own vehicles used for work including driving licenses and business vehicle insurances.
• Responsible for ensuring operatives' company vehicles are clean and maintained in accordance with Fleet requirements.
• Ensure accurate and timely completion of all paperwork/electronic updates including timesheets within agreed timescales.
• To display a high level of customer care when dealing with enquiries from tenants and leaseholders and contribute positively towards a high-quality customer focused service.
• To always ensure the safety of oneself and others by working within the councils Health and Safety policy and procedures associated with repair and planned works
• To implement and work within a CDM controlled/monitored site.
• These duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities within the company, commensurate with the grading of the post, without changing the general character of the post.
• Able to drive and hold a full driving licence.
• To maintain the cleanliness of vehicles and ensure tools are checked regularly to ensure they remain safe and fit for purpose.