Void Coordinator

Touchstone; Bath; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Training and development

Discounts and offers

Job summary

Touchstone Bath is recruiting for a Void Coordinator on a fixed-term contract ending February 2027, reporting to the Operations Manager and joining a growing area of the business. Based on site at Touchstone Bath, hours are Mon-Thu 9am–5:30pm and Fri 9am–5pm.

After a training period (2–4 weeks), the role offers hybrid working (3 days at home). You will proactively manage a portfolio of properties to be marketed for let, ensure client, company and statutory requirements are met, and update the

Qualifications

• Previous experience in a similar role (Receptionist, Front of House)
• Experience conducting administrative tasks
• Familiar with MS Word and Excel

Responsibilities

• Proactively manage a portfolio of properties to be let, ensuring compliance with client, company and statutory requirements
• Monitor performance, update the system, and liaise with staff; raise and process paperwork
• Provide accurate information and support through effective communication and admin processes

Skills

Receptionist experience

Administrative tasks

Communication skills

Attention to detail

Customer service

Tools

MS Word

Excel

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just whowe'relooking for! Of course, experience andtrack recordare important, butwe'remore interested in hiring someone that embodies our People Promises.That'ssomeone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading SocialEnterprisewe'rededicated to creating inclusive and thriving Communities for both our Customers and Employees.

Over the last 30 years, Touchstonehaveidentifieddifferent opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.

So, what are you waiting for? Join aCommunitythat cares about you!

More about the team

The Role is Fixed Term until February 2027

We are looking to recruit aVoid Coordinator. Reporting to the Operations Manager, this is a great opportunityto join a growing area of the business.

This role is based on site at Touchstone Bath.The working hours are Monday to Thursday 9am – 5.30 and Friday 9am – 5pm. Afteran initialperiod of training (2-4 weeks), this role offers hybrid working (3 days at home).

More about your role

You will have to proactively manage a portfolio of properties which are to be marketed for let, ensuring that client,companyand statutory requirements are always met. You willmonitorall your properties closely, review strategies and make recommendations when needed whilst updating the system accordingly.

You will liaise with other staff,raiseand process all associated paperwork and update systems accurately to reflect true performance.

For moreinformationplease download our job profile available on our website.

At Places for People, we are committed to a safe workingenvironmentso a basic DBS check is mandatory.

More about you

The ideal candidate will have previously worked in a similar role.

Experience conducting administrative tasks and familiarity with MS packages such as MS Word and Excel arerequired.

Experience & Skills

• Experience working in a similar role (Receptionist, Front of House etc)
• Experience conducting administrative tasks,
• Familiarity working with MS packages such as Excel,
• Strong attention to detail,
• Excellent communication skills.

The benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know thatthere'salways more we can do to make you smile,that'swhy we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Training and development
• Extraperksincluding huge discounts and offers from shops, cinemas and much more

As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.