Visitor Welcome & Service Host

National Trust for Places of Historic Interest or Natural Beauty; Haywards Heath; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Substantial pension up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Job summary

The National Trust for Places of Historic Interest or Natural Beauty at Nymans Garden, Handcross, Haywards Heath, RH17 6EB, is looking for a Welcome & Service Team Member. You will warmly greet visitors, share information about the property, and help ensure a memorable visit.

This fixed-term, zero-hour contract ends 28 February 2027 with a pay rate of £13.25 per hour and weekend/Bank Holiday availability. Online assessment replaces CV submission for this role.

Qualifications

• Customer-focused with understanding of great service.
• Team player who can also work on own initiative.
• Well organised and adaptable to changing schedules.

Responsibilities

• Deliver a great all-round customer service experience.
• Answer queries and share information about the property.
• Support visitors to have a memorable day and assist with events.

Skills

Customer service

Team player

Organised

Adaptable

Willing to learn

Positive attitude

Job description

The National Trust for Places of Historic Interest or Natural Beauty at Nymans Garden, Handcross, Haywards Heath, RH17 6EB, is looking for a Welcome & Service Team Member. You will warmly greet visitors, share information about the property, and help ensure a memorable visit.

This fixed-term, zero-hour contract ends 28 February 2027 with a pay rate of £13.25 per hour and weekend/Bank Holiday availability. Online assessment replaces CV submission for this role.