Visitor Services Assistant – Annualised Hours

LLOYD'S REGISTER INTERNATIONAL; Brighton; On-site; GBP 12,000 - 18,000; Full time

Job summary

Brighton Dome & Festival invites applications for a Visitor Services Assistant – Annualised Hours. You will support front-of-house operations, assist visitors, and help with venue logistics during events.

Shifts span daytime, evenings and weekends (6–12 hours), with peak seasons requiring flexible hours. Experience in arts or entertainment settings is preferred, and a positive, customer-focused approach is essential for the team environment.

Responsibilities

• Stage Door cover
• Furniture and room set-ups
• Fire Warden
• Parking
• Back of house security, health & safety & general housekeeping

Job description

Visitor Services Assistant – Annualised Hours

Join our friendly back of house team in these varied and dynamic roles, ensuring our artists, clients and visitors have the best possible experience of Brighton Dome’s historic, destination venues. VSA’s are at the centre of event activity at Brighton Dome & Festival with duties including: Stage Door cover; furniture and room set-ups; Fire Warden; parking; back of house security, health & safety & general housekeeping.

You will be expected to work a variable shift pattern spanning daytime, evening and weekends in line with event requirements. You are expected to be available for a variety of shifts across each week. The successful candidate will have an enthusiasm for manual aspects of the role as well as excellent customer service skills and demonstrable experience working in a practical role in a venue, arts or entertainment setting.

Shifts typically range from 6 to 12 hours in length, with working hours falling between 8am and 2am. This role requires the ability to remain physically mobile for up to 6–8 hours per shift, including tasks such as lifting and moving objects in line with manual handling guidelines.

Excellent weekend availability is needed. The successful candidate will need good availability & flexibility for the first month of employment for training.

Hours fluctuate with the season. A typical working week during peak season is around 30 hours including weekends, rising to 35+ during Brighton Festival in May. In quieter periods such as January and August hours may reduce significantly.

Closing date: 11.55pm on Sunday 20th September 2026 Interviews to take place the week commencing 28th September 2026 Brighton Dome & Festival values diversity promotes equality and challenges discrimination. We encourage and welcome applications from all backgrounds and all parts of the community, particularly applications from people who are ethnically diverse and disabled people. All applications are judged on merit.