Volunteer Coordinator (for Front of House)

Brighton Dome & Brighton Festival; Brighton; On-site; GBP 24,874 - 30,402; Part time

Job summary

A cultural events organization in Brighton is looking for a part-time Volunteer Coordinator to oversee Front of House volunteers. This role includes recruiting, training, and managing a diverse team to ensure welcoming experiences for visitors during events and the Brighton Festival. Strong communication and organizational skills are essential, along with a commitment to diversity and inclusion. Evening and weekend work will be required, especially during busy festival periods.

Qualifications

• Experience managing or supervising people, ideally in arts, culture, or live events.
• Strong understanding of the value of volunteers.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead, recruit, train, and support Front of House volunteers.
• Manage rotas and ensure volunteer availability for events.
• Champion equality, diversity, inclusion, and environmental sustainability.

Skills

Excellent communication skills

Organisational skills

Experience managing/supervising people

Ability to motivate a volunteer team

Proficient in Microsoft Office 365

Job description

# Volunteer Coordinator (for Front of House)Brighton£27,638.61 per annum, pro rataPart-time – 20 hours per week## We are seeking an experienced and people-focused Front of House Volunteer Coordinator to join the Visitor Services team at Brighton Dome and Brighton Festival.This role is central to the successful delivery of events across our venues and the Brighton Festival each May. You will be responsible for leading, recruiting, training, supporting and rostering a year-round team of Front of House (FOH) Volunteers, ensuring the right number of volunteers are in place to deliver a welcoming, safe and inclusive experience for all visitors.We are looking for an enthusiastic, organised and proactive individual with experience managing or supervising people, ideally within a multipurpose venue, arts, culture or live events environment. You will have a strong understanding of the value of volunteers and the skills needed to support and motivate a large volunteer team. You will work closely with colleagues across Brighton Dome and Brighton Festival and will be a key point of contact for our FOH volunteers.Excellent communication skills are essential, as is confidence working with a broad range of people face-to-face, by phone and email. You will be highly organised, able to manage rotas and competing priorities, and comfortable using Microsoft Office 365 and learning new systems quickly. A positive, can-do attitude and the ability to remain calm and flexible in a busy operational environment are vital.A strong commitment to Equality, Diversity and Inclusion is central to this role. You will actively work to recruit and retain a volunteer team that reflects our local community and ensure volunteers are supported to deliver accessible, inclusive and welcoming experiences. You will also champion environmental sustainability within the FOH volunteer operation.This role will include regular evening and weekend work, and flexibility is essential. You will be required to be fully available throughout May during the Brighton Festival period, when activity significantly increases, and no annual leave may be taken during this time. Occasional out-of-hours availability is required to respond to rota emergencies.**To apply for the role please visit our recruitment portal here:****For further information please visit our website here:****Closing Date: 9am Friday 16th January 2026****Brighton Dome & Festival values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from all backgrounds and all parts of the community, particularly ethnically diverse people who are currently under-represented in our organisation. All applications are judged on merit.**Download the specification and job application to complete your application for the role: