Visitor Experience Host – Museum Front of House

HCT; Basingstoke; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Employer pension contributions

Employee Assistance Programme

Free eye tests

Job summary

Hampshire Cultural Trust is seeking a Visitor Experience Assistant to join its front-of-house team at Milestones Museum and Basing House in Basingstoke. The role involves welcoming visitors, delivering engaging experiences, and maintaining high standards across the museum environment.

You will work 37 hours per week, including regular weekends and evenings, with duties across reception, shop, and catering outlets, contributing to a memorable visitor journey.

Responsibilities

• Welcome visitors and deliver consistently excellent customer service across front-of-house areas.
• Assist in gift shop promoting products and catering outlets, ensuring an outstanding day out for visitors.

Job description

Hampshire Cultural Trust is seeking a Visitor Experience Assistant to join its front-of-house team at Milestones Museum and Basing House in Basingstoke. The role involves welcoming visitors, delivering engaging experiences, and maintaining high standards across the museum environment.

You will work 37 hours per week, including regular weekends and evenings, with duties across reception, shop, and catering outlets, contributing to a memorable visitor journey.