Visitor Centre Manager & Administration Lead

FCC Environment Group; Lincoln; On-site; GBP 32,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Pension scheme

Life insurance

Discretionary bonus scheme

On the job training and progression

Recognition scheme

Refer a friend

Flexible benefits including cycle to/

Job summary

FCC Environment is recruiting for a Visitor Centre and Administration Manager at the Lincolnshire Energy from Waste Facility. This full-time, 12-month fixed-term contract involves managing the Visitor Centre, site administration, and reception teams to deliver a welcoming, efficient service for visitors and staff.

You will coordinate enquiries, bookings, tours, and educational activities, delivering programmes on sustainability and energy recovery, while maintaining records and engaging with

Qualifications

• Excellent communication and presentation skills.
• Strong organisational and administrative abilities.
• Experience leading or supervising teams.
• Good IT skills with databases and spreadsheets.
• NVQ Level 3 in Administration or equivalent.

Responsibilities

• Managing the Visitor Centre at the Lincolnshire Energy from Waste facility, including conference and classroom facilities.
• Coordinating visitor enquiries, bookings, tours, and educational activities.
• Delivering engaging educational programmes focused on sustainability, recycling, waste minimisation, and energy recovery.
• Organising community liaison meetings and other stakeholder engagement activities.
• Managing site administration, reception staff, and cleaning contracts.
• Maintaining management systems, controlled documents, training records and administrative databases.
• Updating educational resources, evaluating visitor feedback, and continuously improving the visitor experience.

Skills

Communication skills

Presentation skills

Organisational skills

Administrative abilities

Team leadership

IT skills

Databases

Spreadsheets

Stakeholder engagement

Independent work

Customer focus

Environmental sector experience

Admin NVQ3

Education

NVQ Level 3 in Administration

Job description

FCC Environment is recruiting for a Visitor Centre and Administration Manager at the Lincolnshire Energy from Waste Facility. This full-time, 12-month fixed-term contract involves managing the Visitor Centre, site administration, and reception teams to deliver a welcoming, efficient service for visitors and staff.

You will coordinate enquiries, bookings, tours, and educational activities, delivering programmes on sustainability and energy recovery, while maintaining records and engaging with