Sustainability Visitor Experience Manager

FCC Environment; Lincoln; On-site; GBP 32,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave + Bank Holidays

Pension scheme

Life insurance

Discretionary bonus scheme

On-the-job training and progression

Recognition scheme

Refer a friend

Flexible benefits

Job summary

FCC Environment is seeking a Visitor Centre and Administration Manager for the Lincolnshire Energy from Waste Facility on a 12-month fixed-term contract. You will lead the Visitor Centre, manage reception and site admin, and coordinate educational activities for visitors and stakeholders.

The role emphasizes delivering sustainability education, organising community meetings, and ensuring a welcoming, efficient service. Full-time position at a site-based facility.

Qualifications

• Excellent communication and presentation skills.
• Strong organisational and administrative abilities.
• Experience leading or supervising teams.
• Good IT skills and confidence using databases, spreadsheets, and online systems.
• Ability to engage with a wide variety of visitors, stakeholders, and community groups.
• Self-motivated with the ability to work independently and manage changing priorities.
• Customer-focused approach with high professional and ethical standards.
• Experience within environmental, waste management, education, sustainability, or community engagement sectors would be advantageous.
• NVQ Level 3 in Administration or a similar qualification would be beneficial.

Responsibilities

• Managing the Visitor Centre at the Lincolnshire Energy from Waste facility, including conference and classroom facilities.
• Coordinating visitor enquiries, bookings, tours, and educational activities.
• Delivering engaging educational programmes focused on sustainability, recycling, waste minimisation, and energy recovery.
• Organising community liaison meetings and other stakeholder engagement activities.
• Managing site administration, reception staff, and cleaning contracts.

Skills

Communication

Organisation

Team leadership

IT literacy

Stakeholder engagement

Self-motivation

Customer focus

Environmental sector experience

Administration qualification

Education

NVQ Level 3 in Administration

Tools

Databases

Spreadsheets

Online systems

Job description

FCC Environment is seeking a Visitor Centre and Administration Manager for the Lincolnshire Energy from Waste Facility on a 12-month fixed-term contract. You will lead the Visitor Centre, manage reception and site admin, and coordinate educational activities for visitors and stakeholders.

The role emphasizes delivering sustainability education, organising community meetings, and ensuring a welcoming, efficient service. Full-time position at a site-based facility.