Visitor Centre Assistant (Casual Contract)

NWTTL with Disability Confident Logo; Nottingham; Presencial; GBP 18.000 - 24.000; A tiempo parcial

Descripción de la vacante

Idle Valley Visitor Centre is seeking a casual Visitor Centre Assistant to join the Visitor Centre Team in Nottinghamshire. You will help deliver a high-quality visitor experience at Idle Valley Visitor Centre, including till work, stock replenishment, and assisting visitors with directions.

Experience in busy front-of-house roles or barista work is a bonus, but full training will be provided. Availability on weekdays and weekends year-round is required.

Formación

• Experience in busy, high-footfall environments
• Customer service/ front-of-house/ barista experience is beneficial but not essential

Responsabilidades

• Assist with till operations and cash handling
• Replenish stock and keep the visitor centre tidy
• Provide directions and information to visitors
• Support team members and work with the Team Leader to ensure a high-quality visitor experience

Conocimientos

Customer service

Descripción del empleo

Idle Valley Nature Reserve

Permanent

Are you passionate about customer service and working with others to achieve nature’s recovery?

We are currently recruiting for a Casual Visitor Centre Assistant to join our Visitor Centre Team, helping to deliver a consistent, high quality experience to visitors at our busy Idle Valley Visitor Centre.

We are looking for someone with experience of working in a busy, high-footfall environment providing excellent customer service. You will need to be hardworking and self-motivated, with the ability and confidence to work independently. We expect all of our team to be warm, friendly and helpful with a ‘can-do’ attitude and a proactive approach to getting things done.

We are looking for someone who is willing to muck in and help team members, whether that’s helping on the till, washing up and replenishing stock or giving directions to a visitor.

You’ll have guidance and support from our Team Leader and friendly colleagues, but we really want you to think on your feet and ‘put yourself in the customer’s shoes’.

Customer Service/ Front of House / Barista experience are beneficial but not essential as training will be provided. You must be available on weekdays and weekends all year round.

About us

Nottinghamshire Wildlife Trust Trading Ltd is a fully owned subsidiary of Nottinghamshire Wildlife Trust. We are strong believers that it is our culture that makes it a special place to work and drives our huge successes. Our people are passionate and dedicated to making Nottinghamshire Wildlife Trust Trading the best that it can be.

We are the county's leading conservation charity run by local people for the benefit of local wildlife, with nature reserves across the county - part of a UK network of 46local Wildlife Trusts working to protect wildlife.

Equal Opportunity - Nottinghamshire Wildlife Trust Trading Ltd is an equal opportunities employer that strives to be a diverse and inclusive environment in which everyone is valued. We welcome applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.

Werecognisethat our workforce needs to represent the communities and people we work with. We particularly encourage applications from underrepresented groups within Nottinghamshire Wildlife Trust, the wider charity and conservation sectors, such as people from Black and EthnicMinority backgrounds and those who identify as LGBTQ+.

Disability - If you have any support requirements to make your application, please notify us at the earliest opportunity via [e-mail] so that appropriate reasonable adjustments can be made to our recruitment process.

We are a Disability Confident employer. Applicants with a disability will be guaranteed an interview if they meet the essential criteria for the position.

Employment checks - We are committed to safeguarding our employees; safeguarding and promoting the welfare of children and adults at risk; and mitigating the risk to our business of financial and/or data fraud. Applicants must be willing to undergo pre-employment checks with past employers; Disclosure and Barring Service checks at the eligible level; right to work checks and driving licencechecks (where applicable).

Employment of ex-offenders - This role is covered by the Rehabilitation of Offenders Act (1974) and successfulapplicants will be asked to declare any unspent criminal convictions.

JD_Casual_Visitor_Centre_Assistant_Idle_Valley.pdf