Visitor Centre Assistant (Attenborough)

Wildlife Trusts; Attenborough; Presencial; GBP 14.000 - 17.000; A tiempo parcial

Descripción de la vacante

Nottinghamshire Wildlife Trust Trading Ltd is seeking a Visitor Centre Assistant for Attenborough Nature Reserve. The role is part-time, 6 hours per week, on Fridays, with duties focused on delivering a high-quality visitor experience at the Attenborough Visitors Centre.

You will bring customer service experience in a busy environment and be prepared to help with till duties, stocking, and guiding visitors. Training will be provided, and a proactive, friendly approach is valued.

Formación

• Experience in a busy, high-footfall environment with excellent customer service.
• Training will be provided for the role.
• Willingness to muck in and help team members as needed.

Responsabilidades

• Help at the till, washing up and replenishing stock.
• Give directions to visitors and assist with front-of-house duties.
• Support the team and take on tasks as needed.

Conocimientos

Customer service

Communication

Independent work

Descripción del empleo

Visitor Centre Assistant (Attenborough)

Closing date: Wednesday 18 November 2026.

Salary: National Minimum Wage.

Contract type: Permanent / Working hours: Part time.

Location: Attenborough Nature Reserve, Barton Lane, Attenborough, Nottinghamshire, NG9 6DY.

NOTE: This role is 6 hours per week, to be worked on Fridays

We are currently recruiting for a Visitor Centre Assistant to join our Visitor Centre Team, helping to deliver a consistent, high quality experience to visitors at our busy Attenborough Visitors Centre.

We are looking for someone with experience of working in a busy, high-footfall environment providing excellent customer service. You will need to be hardworking and self-motivated, with the ability and confidence to work independently. We expect all of our team to be warm, friendly and helpful with a ‘can-do’ attitude and a proactive approach to getting things done.

We are looking for someone who is willing to muck in and help team members, whether that’s helping on the till, washing up and replenishing stock or giving directions to a visitor.

You’ll have guidance and support from our Team Leader and friendly colleagues, but we really want you to think on your feet and ‘put yourself in the customer’s shoes’.

Customer Service / Front of House / Barista experience are beneficial but not essential as training will be provided.

About us

Nottinghamshire Wildlife Trust Trading Ltd is a fully owned subsidiary of Nottinghamshire Wildlife Trust. We are strong believers that it is our culture that makes it a special place to work and drives our huge successes. Our people are passionate and dedicated to making Nottinghamshire Wildlife Trust Trading the best that it can be.

We are the county's leading conservation charity run by local people for the benefit of local wildlife, with nature reserves across the county - part of a UK network of 46 local Wildlife Trusts working to protect wildlife.

The closing date for applications is 18th November 2026.

Please note that only successful applicants will be notified. We are planning to hold interviews on 23rd November 2026.

This post is subject to a Basic DBS Check.

Equal Opportunity - Nottinghamshire Wildlife Trust Group is an equal opportunities employer that strives to be a diverse and inclusive environment in which everyone is valued. We welcome applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.

Werecognisethat our workforce needs torepresentthe communities and people we work with. We particularly encourage applications from underrepresented groups within Nottinghamshire Wildlife Trust, the wider charity and conservation sectors, such as people from Black and EthnicMinority backgrounds and those who identify as LGBTQ+.

Disability - If you have any support requirements to make your application, please notify us at the earliest opportunity via [e-mail] so that appropriate reasonable adjustments can be made to our recruitment process.

We are a Disability Confident employer. Applicants with a disability will be guaranteed an interview if they meet the essential criteria for the position.

Employment checks We are committed to safeguarding our employees; safeguarding and promoting the welfare of children and adults at risk; and mitigating the risk to our business of financial and/or data fraud. Applicants must be willing to undergo pre-employment checks with past employers; Disclosure and Barring Service checks at the eligible level; right to work checks and driving licence checks (where applicable).

Employment of ex-offenders - This role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.