VIP Luxury Skincare Concierge (Part-Time)

La Prairie Switzerland; Manchester; On-site; GBP 12,000 - 24,000; Part time

Benefits offered by this job

33 holiday days pro-rated based on a 2

Gratis of new launches

Contributory pension scheme – 5%

Job summary

La Prairie is seeking a part-time Beauty Consultant for the Manchester Selfridges Counter to deliver a personalised luxury skincare service. Working two days per week, you will foster meaningful relationships with discerning clients and embody elegance in every interaction.

You will showcase expert product knowledge, recommend tailored skincare solutions, and use clienteling tools to deepen loyalty while contributing to exceptional luxury retail standards.

Qualifications

• Strong retail background with a track record of achieving results.
• A passion for beauty and skincare, with a natural affinity for luxury and a commitment to excellence.
• Exceptional interpersonal and relationship-building skills, with the ability to deliver inspiring, authentic, client-centric service.
• Strong business acumen with the ability to drive sales and exceed targets.
• Confidence in networking within the store to create new business opportunities.
• A collaborative team player, contributing positively to a diverse and high-performing team.
• NVQ Level 3 in Beauty Therapy (desired)

Responsibilities

• Make informed business decisions aligned with brand values and ambitions.
• Achieve sales objectives through both client retention and new client acquisition, with a focus on High Net Worth Individuals and VIPs.
• Cultivate strong business relationships across the store, particularly with Personal Shoppers, Concierges, and other key partners.
• Ensure retail excellence, maintaining impeccable housekeeping and point-of-sale standards at all times.
• Create deep client connections, understanding individual needs to build trust and loyalty.
• Proactively introduce and recommend tailored products, providing a truly personalised 1:1 luxury experience.
• Engage and nurture relationships through La Prairie’s clienteling tools and systems.
• Demonstrate expert product knowledge, confidently conveying the brand’s heritage, scientific innovation, and skincare benefits.
• Deliver exceptional service by encouraging and demonstrating product application, both at the counter and within the cabin.
• Utilise the treatment room to provide bespoke luxury facials and skincare treatments, enhancing the client experience and deepening loyalty.

Skills

Strong retail background

Passion for beauty and luxury skincare

Exceptional interpersonal skills

Strong business acumen

Networking in-store

Collaborative team player

NVQ Level 3 in Beauty Therapy

Education

NVQ Level 3 in Beauty Therapy

Job description

La Prairie is seeking a part-time Beauty Consultant for the Manchester Selfridges Counter to deliver a personalised luxury skincare service. Working two days per week, you will foster meaningful relationships with discerning clients and embody elegance in every interaction.

You will showcase expert product knowledge, recommend tailored skincare solutions, and use clienteling tools to deepen loyalty while contributing to exceptional luxury retail standards.