Beauty Consultant - Selfridges Birmingham - 4 days per week

La Prairie Switzerland; Birmingham; Vor Ort; GBP 18.000 - 24.000; Teilzeit

Benefits dieser Stelle

Commission scheme

33 holiday days (pro-rated)

Product allocation & discount

Long service awards

Gratis of new launches

Pension scheme

Referral bonuses

Zusammenfassung

La Prairie seeks a part-time Beauty Consultant to join the counter at Selfridges in Birmingham. You will provide personalised luxury skincare service, build lasting client relationships, and deliver at the counter and in treatment rooms.

As a Maison Ambassador, you will drive sales, showcase product knowledge, and nurture client loyalty through tailored experiences and clienteling tools. A passion for luxury skincare and strong customer service are essential.

Qualifikationen

• Strong retail background with a track record of achieving results.
• A passion for beauty and skincare, with a natural affinity for luxury and a commitment to excellence.
• Exceptional interpersonal and relationship-building skills, with the ability to deliver inspiring, authentic, client-centric service.
• Strong business acumen with the ability to drive sales and exceed targets.
• Confidence in networking within the store to create new business opportunities.

Aufgaben

• Make informed business decisions aligned with brand values and ambitions.
• Achieve sales objectives through client retention and new client acquisition, focusing on High Net Worth Individuals and VIPs.
• Cultivate strong relationships across the store with Personal Shoppers, Concierges, and key partners.
• Maintain impeccable housekeeping and point-of-sale standards at all times.
• Create deep client connections, understanding individual needs to build trust and loyalty.
• Proactively introduce and recommend tailored products for a personalised 1:1 luxury experience.
• Engage client relationships through La Prairie clienteling tools and systems.
• Demonstrate expert product knowledge and communicate the brand’s heritage and skincare benefits.
• Deliver exceptional service by guiding product application at the counter and in the cabin.
• Utilise the treatment room for bespoke luxury facials and skincare treatments.

Kenntnisse

Retail experience

Beauty/skincare passion

Interpersonal skills

Sales driven

Networking

Team player

Ausbildung

NVQ Level 3 in Beauty Therapy

Jobbeschreibung

Location: Selfridges, Birmingham
Contract Type: Permanent - Part Time (4 days per week)
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti‑aging therapies? then the La Prairie Counter in John Lewis might be of interest to you. As part time La Prairie Beauty Consultant (working 30 hours over 4 days a week), you will be our Maison Ambassador. Ensuring a truly exceptional, personalised luxury skincare service. You will build meaningful, long‑lasting relationships with our discerning clients, create carefully curated experiences, and embody the highest standards of elegance and etiquette.
The key responsibilities for this role include but are not limited to the following:

Main Accountabilities

• Make informed business decisions aligned with brand values and ambitions.
• Achieve sales objectives through both client retention and new client acquisition, with a focus on High Net Worth Individuals and VIPs.
• Cultivate strong business relationships across the store, particularly with Personal Shoppers, Concierges, and other key partners.
• Ensure retail excellence, maintaining impeccable housekeeping and point-of-sale standards at all times.
• Create deep client connections, understanding individual needs to build trust and loyalty.
• Proactively introduce and recommend tailored products, providing a truly personalised 1:1 luxury experience.
• Engage and nurture relationships through La Prairie’s clienteling tools and systems.
• Demonstrate expert product knowledge, confidently conveying the brand’s heritage, scientific innovation, and skincare benefits.
• Deliver exceptional service by encouraging and demonstrating product application, both at the counter and within the cabin.
• Utilise the treatment room to provide bespoke luxury facials and skincare treatments, enhancing the client experience and deepening loyalty.

Qualifications

• Strong retail background with a track record of achieving results.
• A passion for beauty and skincare, with a natural affinity for luxury and a commitment to excellence.
• Exceptional interpersonal and relationship‑building skills, with the ability to deliver inspiring, authentic, client‑centric service.
• Strong business acumen with the ability to drive sales and exceed targets.
• Confidence in networking within the store to create new business opportunities.
• A collaborative team player, contributing positively to a diverse and high‑performing team.
• NVQ Level 3 in Beauty Therapy (desired)

In return, La Prairie offers

• A good salary with a new competitive commission scheme
• 33 holiday days (including bank holidays) pro‑rated based on working days
• Generous product allocation & discount
• Long Service Awards starting with 3 years’ service
• Gratis of new launches
• Contributory pension scheme - 5% employer contribution
• Employee referral bonuses