Luxury Beauty Consultant: VIP Client Experience

La Prairie Switzerland

Greater London

Presencial

GBP 23.000 - 32.000

Jornada completa

Hace 4 días
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Ventajas ofrecidas por este puesto de trabajo

Competitive commission scheme
33 holiday days (pro-rated)
Product allocation & discount
Long Service Awards
Gratis of new launches
Pension scheme – 5% employer contrib.
Employee referral bonuses

Descripción de la vacante

La Prairie Counter in John Lewis is seeking a full-time Beauty Consultant to provide a truly exceptional, personalised luxury skincare service. You will build lasting relationships with discerning clients, curate tailored experiences, and embody elegance and etiquette within a premium retail environment.

Key responsibilities include exceeding sales targets, collaborating with Personal Shoppers, and delivering expert product guidance across the counter and treatment room when needed.

Formación

  • Experience in luxury beauty retail preferred.
  • Capable of delivering personalised, high-end client experiences.
  • Proven ability to meet sales targets and build client relationships.

Responsabilidades

  • Make informed decisions aligned with brand values.
  • Achieve sales objectives through client retention and acquisition, focusing on VIP clients.
  • Cultivate relationships with store partners (Personal Shoppers, Concierges).
  • Maintain retail standards and impeccable housekeeping at all times.
  • Provide bespoke 1:1 luxury experiences and demonstrate product application.
  • Utilise clienteling tools to nurture client relationships.
  • Demonstrate expert product knowledge and communicate brand heritage.

Conocimientos

Strong retail background
Luxury customer service
Sales-driven
Interpersonal skills

Educación

NVQ Level 3 in Beauty Therapy

Descripción del empleo

La Prairie Counter in John Lewis is seeking a full-time Beauty Consultant to provide a truly exceptional, personalised luxury skincare service. You will build lasting relationships with discerning clients, curate tailored experiences, and embody elegance and etiquette within a premium retail environment.

Key responsibilities include exceeding sales targets, collaborating with Personal Shoppers, and delivering expert product guidance across the counter and treatment room when needed.

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