VIP Hospitality Security Officer (Flexible Hours)

Nottingham Forest; Nottingham; On-site; GBP 14,000 - 19,000; Part time

Job summary

Nottingham Forest is seeking a Corporate Security Team Member to support security operations in hospitality areas at The City Ground. You will help with access control, patrols, and guest safety during events, with a proactive, customer‑facing approach.

Ideal candidates have security experience in hospitality or sports, strong observation skills, and a commitment to safety. DBS checks may be required and training will be provided.

Qualifications

• Previous experience in security, preferably within a hospitality or sports environment.
• Knowledge of security systems and procedures.
• Strong observational and problem-solving skills.
• Ability to work effectively under pressure and in emergency situations.
• Excellent communication and interpersonal skills.
• Relevant security certifications (e.g., SIA license) preferable.

Responsibilities

• Monitor and patrol hospitality areas, including VIP areas, lounges, and dining facilities.
• Enforce security policies and procedures to ensure a safe environment.
• Assist with managing access control, including checking tickets and guest lists.
• Provide security support during all hospitality events, including match days, private functions, and special events.
• Coordinate with event management teams to ensure the safety of guests, staff, and VIPs.
• Assist with crowd control and ensure orderly conduct of guests.
• Respond promptly to security incidents and emergencies within hospitality areas.
• Assist with the resolution of incidents, ensuring a safe and effective outcome.
• Report incidents to the Hospitality Security Manager and assist with incident documentation.
• Provide excellent customer service to guests, staff, and VIPs.
• Assist guests with inquiries and directions, maintaining a helpful and professional demeanour.
• Promote a culture of security awareness among guests and staff.
• Ensure compliance with all relevant legal and regulatory requirements related to hospitality security.
• Maintain accurate records of security activities and incidents.
• Assist with the preparation of security reports for senior management

Skills

Observation skills

Customer service

Security experience

Communication

Emergency response

Education

SIA license

Tools

Access control systems

Surveillance equipment

Job description

Nottingham Forest is seeking a Corporate Security Team Member to support security operations in hospitality areas at The City Ground. You will help with access control, patrols, and guest safety during events, with a proactive, customer‑facing approach.

Ideal candidates have security experience in hospitality or sports, strong observation skills, and a commitment to safety. DBS checks may be required and training will be provided.