Vic Ambassador / Client Management Specialist

360 Talent London Ltd.; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

360 Talent London Ltd. is seeking a VIC Ambassador to join a world-renowned luxury fashion house within Harrods. The role focuses on high-end clienteling, developing a strong VIC client base, and delivering exceptional service to VIC and VIP clients.

The ideal candidate has luxury fashion retail experience, established relationships with Harrods Personal Shoppers, and a proactive, entrepreneurial mindset to drive long-term client development and sales growth.

Qualifications

• Experience in luxury fashion retail.
• Strong clientelling and VIC development skills.
• Established relationships with Harrods Personal Shoppers preferred.
• Entrepreneurial, proactive approach to business development.

Responsibilities

• Develop and manage a loyal VIC/VIP client book and drive long-term relationships.
• Deliver exceptional luxury service to VIC and VIP clientele and exceed sales targets.
• Identify opportunities for business development and collaborate with Harrods teams to maximize revenue.

Skills

Luxury retail

Clienteling

VIP relations

Harrods experience

Job description

VIC Ambassador / Client Management Specialist

Luxury Department Store in Knightsbridge.

Salary: Up to £50,000 basic + Strong Commission

We are currently seeking an experienced VIC Ambassador to join one of the world's most iconic luxury fashion houses within Harrods.

This is a fantastic opportunity for a highly motivated and performance-driven luxury retail professional who excels in client development, relationship building, and delivering exceptional service to VIC and VIP clientele.

The ideal candidate will have a strong background in luxury fashion retail, previous experience working within Harrods, and well-established relationships with Harrods Personal Shoppers. An existing client book and the ability to drive and develop long-term client relationships will be key to success in this role.

We are looking for someone with an entrepreneurial mindset, strong commercial awareness, and a proactive approach to business development. The successful candidate will be confident in building a loyal client base, identifying new opportunities, and consistently exceeding sales targets while maintaining the highest standards of luxury service.

Key requirements:

• Experience within luxury fashion retail
• Strong clientelling and VIC development skills
• Existing client book preferred
• Previous experience within Harrods
• Established relationships with Harrods Personal Shoppers
• Performance-driven with a strong sales mindset
• Proactive, polished, and entrepreneurial approach

If you are passionate about luxury fashion, client experience, and working within a prestigious environment, we would love to hear from you.

Due to a high response, we can only contact shortlisted candidates that fit the criteria above.