Vibe-Focused Retail Associate, Elevate Customer Experience

URBN; City of Edinburgh; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Gym discounts

Private Medical Insurance

URBN employee discount

Season ticket loan

Cycle to work

Structured development

Job summary

URBN is seeking a store team member in Edinburgh to support the management team in creating a vibrant store environment aligned with the VIBE philosophy. You will engage customers, uphold brand standards and contribute to a positive team dynamic on the shop floor.

The role emphasizes strong communication, willingness to train peers, and participation in daily team meetings as part of delivering an outstanding retail experience in the URBN brand family.

Qualifications

• Previous experience in a retail environment.
• An awareness of the Urban Outfitters brand and its appeal to the local market.
• Strong communication skills.

Responsibilities

• Engage customers with friendly conversation and service.
• Maintain the VIBE by focusing on customers during peak hours.
• Uphold brand standards and assist peers with training and development.
• Assist in merchandising and keep the sales floor stocked and tidy.

Skills

Customer service

Communication skills

Retail experience

Tools

POS system

Job description

URBN is seeking a store team member in Edinburgh to support the management team in creating a vibrant store environment aligned with the VIBE philosophy. You will engage customers, uphold brand standards and contribute to a positive team dynamic on the shop floor.

The role emphasizes strong communication, willingness to train peers, and participation in daily team meetings as part of delivering an outstanding retail experience in the URBN brand family.