Vibe-Driven Retail Sales Associate | Creative Team

Urban Outfitters; West of England; Sur place; GBP 18 000 - 23 000; Plein temps

Avantages offerts par ce poste

Life Leave

Employee Assistance program

40% employee discount at URBN brands

Season ticket loan

Cycle to work scheme

Structured learning and development

Résumé du poste

Urban Outfitters in Bristol is seeking a store associate to support the management team in achieving a vibrant, customer‑focused environment. You’ll engage customers, uphold mystery shop standards and contribute to the store’s positive VIBE by being a proactive team member.

The role emphasizes customer service, teamwork, and completion of daily tasks such as merchandising, stocks, and loss prevention. Training and development are available, with a strong emphasis on brand awareness and in‑store

Qualifications

• Previous experience in a retail environment – not a must.
• An awareness of the Urban Outfitters brand and its appeal to the local market.
• Strong communication skills.

Responsabilités

• Deliver a positive, friendly experience by engaging the customer through conversation and service.
• Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
• Provide a store experience that reflects the Company’s mystery shop standards.
• Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
• Uphold Company standards and act as a positive role model to peers.
• Work productively within the team and take initiative to work with others toward a common goal.
• Assist in the training and development of peers.
• Communicate positively and effectively with peers.
• Actively participate in daily and department meetings.
• Demonstrate proficiency in job knowledge (tills, shipment tasks, fitting room guidelines).
• Participate in the processing of new shipment and help keep receiving/back stock clean and organized.
• Assist in timely completion of weekly tasks (markdowns, re-tickets, transfers, RTVs).
• Exhibit awareness of loss prevention guidelines and inventory control measures.
• Always adhere to company health & safety regulations.
• Uphold store merchandising and cleanliness standards.
• Ensure merchandise is ticketed and sales floor is well stocked.
• Support sales by merchandising and display projects.
• Exhibit familiarity with current product and trend awareness.

Connaissances

Strong communication skills

Description du poste

Urban Outfitters in Bristol is seeking a store associate to support the management team in achieving a vibrant, customer‑focused environment. You’ll engage customers, uphold mystery shop standards and contribute to the store’s positive VIBE by being a proactive team member.

The role emphasizes customer service, teamwork, and completion of daily tasks such as merchandising, stocks, and loss prevention. Training and development are available, with a strong emphasis on brand awareness and in‑store