Vetting Administrator – Hybrid & Flexible

Serco Limited; Birmingham; Hybrid; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Pension 6%

Diversity & inclusion

Employee discounts

Health & wellbeing benefits

Job summary

Serco Limited is seeking an AFRS Vetting Administrator to join the hybrid team in Solihull. You will manage a caseload end-to-end, performing BPSS/UKSV checks and maintaining auditable records while delivering timely updates to candidates.

The role emphasizes confidentiality and accuracy in handling sensitive information, with a focus on high-volume, process-led vetting activity. On-site in Solihull with hybrid flexibility.

Qualifications

• Proven administration experience in a high-volume, process-led environment.
• Excellent attention to detail and organisational skills.
• Good working knowledge of Microsoft Outlook, Word and Excel.

Responsibilities

• Manage an allocated caseload from receipt through to vetting outcome, prioritising activity in line with recruitment demand and service levels.
• Administer BPSS and UKSV requirements for Armed Forces candidates, following guidance.
• Complete identity, Right to Work, criminality and other checks, references and gap checks as required.
• Review forms and documents for completeness, accuracy and consistency, requesting evidence where needed.
• Use systems and portals (Access Screening, PEGA, UKSV) to maintain auditable records.
• Provide timely updates to candidates and respond to routine queries.

Skills

Administration experience

Attention to detail

Organisational skills

MS Office proficient

Strong written/verbal communication

Tools

Access Screening

PEGA

UKSV systems

Job description

Serco Limited is seeking an AFRS Vetting Administrator to join the hybrid team in Solihull. You will manage a caseload end-to-end, performing BPSS/UKSV checks and maintaining auditable records while delivering timely updates to candidates.

The role emphasizes confidentiality and accuracy in handling sensitive information, with a focus on high-volume, process-led vetting activity. On-site in Solihull with hybrid flexibility.