Veterinary Systems Support Analyst (6‑Month FTC, RxWorks/Provet)

Home Limited; Cheadle; On-site; GBP 25,000 - 32,000; Full time

Job summary

Pets at Home is seeking an Application Support Analyst to back-stop our RxWorks system during a critical migration to Provet. You will maintain the current RxWorks environment and support practice teams to ensure service continuity during the six-month FTC.

We welcome candidates from across the UK who can start quickly and work collaboratively with IT, vendors and veterinary teams to document processes and uphold audit standards.

Qualifications

• Experience with RxWorks or Provet or other veterinary practice management systems.
• Understanding of practice life in veterinary settings.
• Experience in application support & administration and/or system service environments would be advantageous.

Responsibilities

• Be the go-to person for RxWorks user support and administration.
• Resolve incidents and service requests quickly and effectively.
• Monitor system performance and troubleshoot issues.
• Collaborate with IT teams, vendors and veterinary practices.

Skills

RxWorks

Provet

System support

Job description

Pets at Home is seeking an Application Support Analyst to back-stop our RxWorks system during a critical migration to Provet. You will maintain the current RxWorks environment and support practice teams to ensure service continuity during the six-month FTC.

We welcome candidates from across the UK who can start quickly and work collaboratively with IT, vendors and veterinary teams to document processes and uphold audit standards.