Veterinary Receptionist – Part Time

Vets Now; High Wycombe; On-site; GBP 26,000 - 30,000; Part time

Job summary

Vets Now is seeking a part-time veterinary receptionist for their High Wycombe clinic. The role involves serving as the first point of contact for clients, managing administrative tasks, and providing excellent client support during emergency situations. Successful candidates will benefit from a supportive work environment with unique perks, including additional leave and educational allowances.

Benefits

7 weeks pro rata annual leave

Your birthday as a paid day off

Cash Health Plan

Discounts and cashback with 100’s of retailers

£780 CPD allowance pro-rata

Family-friendly policies

5% Employee/3% Employer Pension contributions

Paid volunteering days

Death in service of two times annual salary

Qualifications

• Experience in a reception or administrative role preferred.
• Strong communication skills for client interaction.
• Ability to handle cash transactions.

Responsibilities

• Serve as the initial contact for clients during emergencies.
• Manage administrative duties in clinic accurately.
• Provide client support and liaise between clients and veterinary staff.

Skills

Client Support

Administrative Skills

Communication

Job description

Part Time Veterinary Receptionist

£13.20ph plus benefits

Company Overview

Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now High Wycombe.

Role Responsibilities

• First point of contact:
  • Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
• Administration:
  • Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
  • Providing updates to veterinary staff about patients enroute or clients requiring assistance.
• Client Support:
  • Be a friendly and reassuring presence, offering support and information when clients need it most.
  • Act as a liaison between clients and veterinary professionals.

Working pattern

Role 1

Week 1: Friday from 19:00 to 23:00 and Sunday from 17:00 to 22:00

Week 2: Sunday from 08:00 to 17:00

Plus, a fair share of bank holidays.

Role 2

Week 1: Sunday from 08:00 to 17:00

Week 2: Friday from 19:00 to 23:00 and Sunday from 17:00 to 22:00

Plus, a fair share of bank holidays.

Why Join Us?

• 7 weeks pro rata annual leave
• Your birthday as a paid day off
• Cash Health Plan provided by Simply Health
• Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
• £780 CPD allowance pro-rata
• 10 hours paid CPD hours annually pro-rata
• Family-friendly policies including sick, maternity, paternity and adoption pay schemes
• UK Standard Pension contributions – 5% Employee/3% Employer
• Up to 50% discounted staff pet care
• Paid volunteering days
• Death in service of two times annual salary

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.