Veterinary Receptionist – Multi Site

Arun Veterinary Group; Worthing; On-site; GBP 24,317 - 29,720; Full time

Benefits offered by this job

Training opportunities

Standard pension benefit

40% staff discount for own pets

Enhanced parental leave (6 months paid at 90%)

Enhanced sickness benefit (2 weeks at 100%)

Generous holiday (7 weeks including bank holidays)

Occupational health resources

Job summary

Arun Veterinary Group is seeking a dedicated roving receptionist to work across various hospital and branch clinic locations. The role involves delivering outstanding customer service and collaborating with veterinarians.

Ideal candidates should possess experience in reception, a passion for working with pets, and hold a valid driving licence. Benefits include generous holidays and a staff discount for pets. This is a full-time role with a competitive salary of £27,019.20 per annum.

Qualifications

• Experienced receptionist, ideally from a veterinary or clinical background.
• High level of confidence and passion for working with customers.
• Valid driving licence due to the nature of the role.

Responsibilities

• Deliver exemplary customer service at all times.
• Collaborate with the clinical team between customers and veterinarians.
• Manage reception activities and assist customers with their pets.

Skills

Customer service

Communication

Computer skills

Job description

Job Overview

Based at all of our busy hospitals and branch clinics, this is a ‘roving’ receptionist role that will be based in all locations and will be compensated additionally for the travelling aspect.

Responsibilities

• Deliver exemplary customer service at all times, offering compassion, patience and dedication in a variety of situations.
• Collaborate with the clinical team as an essential link between customers and veterinarians.
• Manage reception activities and assist customers with their pets.

Requirements

• Experienced receptionist, ideally from a veterinary or clinical background, although not essential.
• High level of confidence and passion for working with customers and their beloved pets.
• Valid driving licence (required due to the nature of the role).
• Sufficient computer skills for daily tasks.
• Demonstrate values of humility, respect, empathy, work ethic, honesty, communication and teamwork.

Benefits

• Training opportunities.
• Standard pension benefit.
• 40% staff discount for own pets.
• Enhanced parental leave (6 months paid at 90%).
• Enhanced sickness benefit (2 weeks at 100%).
• Generous holiday (7 weeks, including bank holidays).
• Occupational health resources, including mental health support.

Salary & Working Hours

£27,019.20 per annum based on 40 hours per week.

The role usually requires 4‑day weeks, with 10‑hour shifts totaling 40 hours per week and a 1‑hour lunch break.

Rota

Requirement for everyone to join the weekend and bank holiday rota.

Location

The role is roving across all hospital and branch clinic locations, with additional compensation for travel.

Equal Opportunity

Arun Veterinary Group, South Downs Emergency Vets and South Downs Veterinary Referrals are all equal opportunity employers and do not discriminate on grounds of age, race, religion, ethnic origin, gender, sexual orientation, or disability in relation to recruitment and employment.