Veterinary Receptionist - Client Care & Growth Path

IVC Evidensia; Dudley; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

6.6 weeks' annual leave + birthday off

Learning & development opportunities

Wellbeing initiatives

Discounted veterinary care

Job summary

Island Vets - Gornal is seeking an organised, personable Receptionist to join our team on a full-time fixed-term basis for 12 months. The practice is situated in Gornal Village with a long standing client base and easy access on the main bus route.

You’ll be the first point of contact for clients, managing appointments, handling enquiries and supporting client communications while working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Qualifications

• Experience in a customer-facing role with a focus on service and attention to detail.
• Excellent communication skills and a professional, welcoming manner.
• Ability to manage multiple tasks effectively in a busy environment.

Responsibilities

• Manage appointments and enquiries to support smooth clinic running.
• Provide a welcoming, professional experience for clients and patients.
• Collaborate with clinical and non-clinical colleagues to ensure a positive journey for clients and animals.

Skills

Communication

Customer service

Multitasking

Team player

Proactive

Job description

Island Vets - Gornal is seeking an organised, personable Receptionist to join our team on a full-time fixed-term basis for 12 months. The practice is situated in Gornal Village with a long standing client base and easy access on the main bus route.

You’ll be the first point of contact for clients, managing appointments, handling enquiries and supporting client communications while working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.