Veterinary Receptionist/ Animal Care Assistant

Vets for Pets; Cumbernauld; Presencial; GBP 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave 5.6 weeks

Company pension

Staff discounts at Pets at Home Group

Descripción de la vacante

Vets for Pets (Cumbernauld) is seeking a Veterinary Receptionist (Temporary) or Animal Care Assistant to join our team. The role involves welcoming clients, managing bookings, and supporting the veterinary team in a busy general practice with orthopaedic and soft tissue referrals.

The ideal candidate will have superb customer service, clear communication, good computer skills, and a real affinity with animals.

Formación

• Excellent customer service skills.
• Professional communication skills.
• Attention to detail.
• Familiar with taking payments.
• Good time management.
• Good computer skills.
• Affinity with all species of animals.

Responsabilidades

• Greet clients and manage appointments.
• Handle payments and transactions.
• Assist veterinary team as needed.
• Maintain records and communicate with clients.

Conocimientos

Customer service

Communication

Time management

Computer skills

Attention to detail

Affinity with animals

Calm under pressure

Herramientas

POS familiarity

Descripción del empleo

Veterinary Receptionist (Temporary) or Animal Care Assistant - Cumbernauld

Are you good with people, stay calm in a crisis when owners are upset or stressed due to their pet being ill or needing urgent treatment? Then this could be the job for you.

Our ideal applicant will be proactive, have excellent customer service skills, professional communication skills, attention to detail, have familiarity with taking payments, be good with their own time management, have good computer skills, a good sense of humour and an affinity with all species of animals.

Cumbernauld Vets for Pets has been open since 2019 and has gone from strength to strength since then. The practice is a general practice which also has a referral section run by Brian and Stephen for more advanced operations in orthopaedic and soft tissue surgery.

If successful you will be expected to work 40 hours per week from 9am to 6.30pm (Monday to Friday with a Tuesday off each week, plus working on a 1 in 4 weekend rota with the following Monday off also (after working your scheduled weekend). You get a 30 minute lunch break. There is free tea and coffee, we have monthly staff team meetings with lunch and learns often provided by our suppliers.

You will be entitled to 5.6 weeks annual leave, company pension, and discounts across the Pets at Home Group including the Groom Room and Vets for Pets.

£12.80 per hour.

Start date to be agreed.