Veterinary Receptionist

Dnavetcare; Royal Borough of Greenwich; In loco; GBP 14.000 - 19.000; Tempo pieno

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DNA Vetcare is seeking a friendly Veterinary Receptionist for Westhorne Vets in Eltham, London. You will be the first point of contact for clients, ensuring a warm and welcoming experience for pets and their owners.

You will join a supportive team of vets, RVNs and support staff, with opportunities to develop reception and administrative skills in a busy veterinary environment.

Competenze

• Excellent communication and customer service skills.
• Friendly, approachable speaking with clients face to face and over the phone.
• Organised, reliable and able to manage a variety of tasks in a busy environment.
• Caring and compassionate approach to clients and their pets.
• Reception or customer service experience would be an advantage; veterinary experience would be beneficial.

Mansioni

• Act as the first point of contact for clients and their pets.
• Provide friendly, efficient reception and admin support to the team.
• Help create a warm and welcoming experience for clients and their pets.

Conoscenze

Communication skills

Customer service

Organised

Compassionate

Reception experience

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About The Role

Our fantastic small animal practice, Westhorne Vets in Eltham, London, is looking for a friendly, organised and enthusiastic Veterinary Receptionist to join our welcoming team!

This role would suit someone who enjoys working with people and animals, has excellent communication skills and takes pride in providing outstanding customer service. As the first point of contact for our clients, you’ll play a vital role in creating a warm and welcoming experience for pets and their owners.

You’ll be joining a supportive team of vets, RVNs and support staff who are passionate about providing excellent care to our patients and their owners. No two days will be the same, and you’ll have the opportunity to develop your skills in a busy, rewarding veterinary environment.

Located in the vibrant community of Eltham, Westhorne Vets is surrounded by beautiful parks and gardens and offers a friendly, collaborative working environment.

What we can offer you:

• A welcoming and supportive team of veterinary professionals.
• The opportunity to develop your reception and administrative skills.
• A varied and rewarding role in a busy small animal practice.
• The chance to make a real difference to the experience of our clients and their pets.

About you:

• You have excellent communication and customer service skills.
• You’re friendly, approachable and confident speaking with clients face to face and over the phone.
• You’re organised, reliable and able to manage a variety of tasks in a busy environment.
• You have a caring and compassionate approach to clients and their pets.
• Previous reception or customer service experience would be an advantage, and veterinary experience would be beneficial.

About Us

DNA Vetcare is a proudly independent group of multi award-winning surgeries, founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker. Dane and Alan have taken their years of experience working in numerous high quality practices, to provide exceptional vet care across London and Kent. Claire Baker joined Alan and Dane as a Director in 2019, originally arriving at the main London hospital in 2013 as a locum. Claire heads up the Group’s operations and vet team recruitment. DNA Vetcare has a network of excellent veterinary surgeons who have been handpicked for their clinical skills, experience and ability to provide compassionate care for your four-legged (or three-legged, finned or feathered) friend. This network of excellence is the foundation on which we have built a strong reputation for providing the very best care to pets and owners alike. Alan and Dane are dedicated to providing excellent service to clients, respectful, caring and expert care for animals and a supportive encouraging work place for their teams