Veterinary Receptionist

Linnaeus Group; London; On-site; GBP 10,000 - 40,000; Part time

Job summary

An exciting opportunity awaits for a part-time receptionist to join a dedicated team at a leading veterinary practice. This role involves welcoming clients and their pets, managing appointments, and providing essential support to ensure smooth operations. With a commitment to staff development, the practice offers extensive training and career progression opportunities. If you are passionate about animal care and enjoy a busy, varied work environment, this position is perfect for you. Join a team that values professionalism and compassion in a rewarding setting.

Benefits

Extensive free online CPD program

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced sickness pay

Enhanced equal family leave

Recruitment referral reward scheme

E-car salary sacrifice scheme

Employer contribution pension scheme

Wellness program

Qualifications

• Previous experience as a receptionist is preferable but not required.
• Willingness to grow within the role with funded training opportunities.

Responsibilities

• Manage the practice diary and book appointments.
• Answer client questions via email and phone.
• Ensure a clean and well-stocked reception area.

Skills

Client Communication

Appointment Management

Administration

Medication Dispensing

Education

High School Diploma

Tools

Computer Software

Job description

Job Title: Receptionist

Salary: £11.56 per hour

Location: Park Veterinary Group, Whetstone

Job Type: Permanent, part-time

Hours: 20 hours per week; Monday 2-7pm, Tuesday 8-1pm, Wednesday 8-1pm, Friday 2-7pm, plus 1:6 Saturdays at our Glenfield branch. Bank holidays shared as part of the rota.

We have an exciting opportunity for a part-time receptionist to join the fantastic team at Park Veterinary Group Vets in Leicester.

We are looking for someone to welcome clients and their pets to the practice in a warm, professional manner and provide support to our friendly team.

This is a busy, varied role so previous experience would be preferable but not required. Ideal applicants will want to grow within the role, and we offer funded training, including courses with the BVRA, to support this.

Roles and responsibilities include, but are not limited to:

• Managing the practice diary; booking in appointments and surgical procedures.
• Answering a range of client questions via email and telephone.
• Pro-active communication between clients and colleagues to ensure the day runs smoothly.
• Dispensing medications.
• Administration duties e.g. scanning paperwork, filling in forms etc.
• Processing prescription requests.
• Taking payments and discussing finances with clients.
• Promoting offers and services.
• Ensuring that reception is clean and well-stocked.

Full training is provided on all the above.

Benefits:

• Extensive free online Linnaeus CPD program
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• Recruitment referral reward scheme
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness program including:
• Employee assistance program
• Eyecare voucher scheme
• Free annual Flu jab
• Cycle to work scheme

About us:

Park Vet Group is a four-branch practice that offers wide-ranging services for small animals and farm animals across Leicestershire and beyond.

Our Glenfield branch hosts our certificate-led referral service in orthopaedics, soft-tissue surgery, and ophthalmology. Whetstone is home to our farm animal team, offering routine and emergency treatment.

All of our practices are RCVS accredited, meaning we continuously aim to provide a high-quality service to all of our patients and clients.

If you would like to apply for this role, please click Apply at the top of the page. Or, for any questions information, please contact us.