Veterinary Receptionist

Vet Record Careers; Liss; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading veterinary practice is seeking a part-time Veterinary Receptionist in Liss, England. The role involves managing front desk operations, providing excellent customer service, and supporting the veterinary team. Ideal candidates will have receptionist experience, preferably in veterinary settings, and a passion for animal care. Join a supportive team dedicated to exceptional service and animal welfare.

Benefits

6.6 Weeks annual leave

Additional annual leave for birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• At least one year of receptionist experience, preferably in a veterinary practice.
• Excellent customer service skills.
• Ability to reliably commute to both clinics.

Responsibilities

• Manage the front desk and answer phone calls and emails.
• Greet clients and promote the Pet Health Club.
• Assist with insurance claims and prepare medications.

Skills

Customer Service

Motivation

Enthusiasm

Education

Certificate of Higher Education

Job description

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Adams Vets is thrilled to offer a new opportunity for an experienced, part-time Veterinary Receptionist to join our dedicated team. We are seeking a professional, passionate, and positive individual who demonstrates enthusiasm and commitment in every aspect of their work. You will be part of a supportive team of vets, nurses, and auxiliary staff, all working together to provide excellent care and service.

As a receptionist, you will play a vital role in the day-to-day operations of the practice. Your duties will include managing the front desk, answering phone calls and emails, greeting both new and existing clients, promoting our Pet Health Club, preparing medications, assisting with insurance claims, and occasionally enjoying some cuddles with puppies and kittens!

Join a Well Established Team

Adams Vets has proudly served the Liverpool community for over 40 years, with two well-equipped clinics located in Fazakerley and Wavertree. Our Fazakerley clinic offers excellent transport links and free on-site parking, while our Wavertree location is in a vibrant area with plenty of local restaurants, cafés, and bars-perfect for a team outing.

Both of our clinics are fully equipped with digital radiography, ultrasonography, tonometry, an in-house Idexx laboratory, dedicated inpatient wards, modern operating theatres, and consultation rooms for both vets and nurses. We foster a collaborative environment where knowledge is shared, cases are discussed, and career development is encouraged.

As RVN Nikki explains, "We are a close-knit team who always look out for and support each other. We're more than colleagues - we're the Adams family. We welcome new members with open arms who share the same passion and kindness as us."

The Skills You'll Bring To Our Team

We are looking for a motivated and experienced individual to join our team. The ideal candidate will have at least one year of receptionist experience, preferably within a veterinary practice, and possess excellent customer service skills. You should be highly self-motivated, with a passion for delivering exceptional service. Candidates must be able to reliably commute to both of our clinics. A Certificate of Higher Education is preferred, though not essential.

Working Hours

This part-time position offers up to 25 hours per week, working 3 days a week with one in four Saturday mornings (8:30 AM - 1:00 PM). There are no out-of-hours shifts, and you will work between our two clinics.

In addition to a competitive salary, you will benefit from:

• 6.6Weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Veterinary

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