Veterinary Patient Care Assistant: Compassionate Pet Support

CVS Veterinary Group; Hempstalls; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

National Minimum Wage Salary aligned

Five weeks' annual leave (pro rata)

Staff discount on veterinary bills

Staff discount on Animed Direct

Employee Assistance Programme

Job summary

CVS Vets is seeking a Veterinary Patient Care Assistant at our Stoke-on-Trent practice. You will support RVNs and Vets in delivering high standards of care, while contributing to a compassionate, efficient team environment.

Role involves nursing tasks, animal handling, lab work, and assisting reception. Experience in animal welfare and a positive team approach are valued traits for success in this busy veterinary setting.

Qualifications

• Experience in customer-facing roles and a friendly, helpful manner.
• Ability to communicate clearly with colleagues and clients.
• Compassionate approach to animal care and welfare.

Responsibilities

• Provide nursing care to patients.
• Assist Vets and Nurses with animal restraint.
• Walk, feed, and clean patients.
• Prepare emergency and operating facilities.
• Perform general cleaning and maintenance.
• Process internal lab samples.
• Answer emergency calls.
• Assist reception with appointments and payments.

Skills

Customer service

Empathy

Communication

Team player

Public interaction

Job description

CVS Vets is seeking a Veterinary Patient Care Assistant at our Stoke-on-Trent practice. You will support RVNs and Vets in delivering high standards of care, while contributing to a compassionate, efficient team environment.

Role involves nursing tasks, animal handling, lab work, and assisting reception. Experience in animal welfare and a positive team approach are valued traits for success in this busy veterinary setting.