Veterinary Clinic Activation Lead

Mars, Incorporated; Coventry, Leeds, Northampton; On-site; GBP 41,000 - 44,000; Full time

Benefits offered by this job

Private healthcare

Equal parental leave

Generous pension

Life assurance

Annual leave 24–32 days

Job summary

Mars, via Vetsource International, is seeking a Clinic Activation Lead to onboard veterinary clinics, train staff, and embed workflows for online ordering and home delivery. This role requires regular travel across the UK, with overnight stays as needed, and focuses on converting leads to high-performing digital customers.

Based in the Midlands preferred, the position supports clinics to optimise home delivery, increase electronic product recommendations, and ensure a smooth handover from sale

Qualifications

• Proven experience in account management, onboarding, implementation, or customer success.
• Ability to work with veterinary professionals to design workflows.
• Confident trainer delivering in-practice training and driving change.

Responsibilities

• Lead end-to-end onboarding of clinics across the mainland UK.
• Integrate workflows with Front of House teams and vets to drive adoption.
• Identify under-performing accounts and grow home delivery uptake.

Skills

Account management

Onboarding & training

Account onboarding

Stakeholder management

Veterinary industry knowledge

Job description

Mars, via Vetsource International, is seeking a Clinic Activation Lead to onboard veterinary clinics, train staff, and embed workflows for online ordering and home delivery. This role requires regular travel across the UK, with overnight stays as needed, and focuses on converting leads to high-performing digital customers.

Based in the Midlands preferred, the position supports clinics to optimise home delivery, increase electronic product recommendations, and ensure a smooth handover from sale