Vet Receptionist (Part-Time, 6 Months) – Patient Care

CVS Vets; United Kingdom; Remote; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Salary aligned with National Minimum W

Five weeks' annual leave (pro rata)

Long Service Award – extra annualLeave

Staff discount on Veterinary bills

Staff discount on Animed Direct

Employee Assistance Programme

And lots more, as part of our CVS Vets

Job summary

CVS Vets in Wimpole near Cambridge is seeking a Veterinary Receptionist to join our front-of-house team. You will greet clients, manage calls and appointments, process payments, and support our veterinary staff in a fast-paced clinical environment.

We value empathy, excellent communication, and a strong customer-service mindset. This fixed-term role covers 22.5 hours across three days, with a supportive CVS Vets network behind you.

Qualifications

• Previous receptionist experience essential.
• Experience in a veterinary setting is a bonus.
• Excellent communication and empathy.
• Strong customer service and teamwork.

Responsibilities

• Meet and greet clients and visitors in a caring, professional manner.
• Answer calls, monitor clinic email, and arrange appointments.
• Process insurance forms and take payments accurately.
• Liaise with veterinary practices to address patient needs.
• Maintain in-house system for patient records and appointments.
• Provide emotional support to clients during stressful times.

Skills

Receptionist experience

Vet setting experience

Microsoft Office

Database systems

Tools

Database systems

Job description

CVS Vets in Wimpole near Cambridge is seeking a Veterinary Receptionist to join our front-of-house team. You will greet clients, manage calls and appointments, process payments, and support our veterinary staff in a fast-paced clinical environment.

We value empathy, excellent communication, and a strong customer-service mindset. This fixed-term role covers 22.5 hours across three days, with a supportive CVS Vets network behind you.