Venue Manager: Lead a High-Energy Gaming Venue

Merkur Slots UK Limited; Exeter; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

28 days holiday

Quarterly Bonus Scheme

Contributory Pension Scheme

Life Assurance

Employee assistance programme

Job summary

MERKUR Slots UK Ltd is seeking a Venue Manager in Exeter to lead a high-performing team and ensure top-tier customer service. You will manage staffing, budgets, and venue operations, driving KPIs and compliance across shifts, including potential 24-hour operation.

The role emphasizes leadership, budgeting, staff development, and delivering exceptional guest experiences in a fast-paced gaming environment. A competitive bonus scheme and strong progression opportunities are offered.

Qualifications

• Experience with budgeting and Profit and Loss reports.
• Management experience within retail, hospitality or gambling sector is desired.
• Experience with creating staff rotas.
• Excellent communication and organisational skills.
• Flexible to work day and night shifts if the venue is 24-hour operation.

Responsibilities

• Maintain physical and personal security.
• Control cash/assets and minimise loss risk.
• Provide excellent customer service and build relationships with regulars.
• Manage venue in accordance with LCCP and company policy.
• Develop the team and provide training aligned with launches and updates.
• Recruit and train new team members for your venue.

Skills

Leadership

Budgeting

Staff management

Communication

Team leadership

Job description

MERKUR Slots UK Ltd is seeking a Venue Manager in Exeter to lead a high-performing team and ensure top-tier customer service. You will manage staffing, budgets, and venue operations, driving KPIs and compliance across shifts, including potential 24-hour operation.

The role emphasizes leadership, budgeting, staff development, and delivering exceptional guest experiences in a fast-paced gaming environment. A competitive bonus scheme and strong progression opportunities are offered.