Venue AV Technician Sterling Event Group Full-Time Contract

Production Futures Limited; Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Free on-site parking

Pension scheme

Healthcare package

Dental cover

Optical coverage

Employee Assistance Programme

Cycle to work scheme

EV scheme

Employee recognition

Job summary

Sterling Event Group is seeking an AV Technician to join the Venues & Hire Team, delivering AV, lighting, and staging gear across the North-West, including Manchester. You will set up, operate and maintain a range of AV equipment and provide on-site support during events.

The role requires a full driving license, hands-on AV experience, strong customer service, and the flexibility to work weekends/evenings according to event schedules. Company benefits include pension and healthcare options.

Qualifications

• Experience with AV equipment setup and operation including sound, lighting and staging.
• Good troubleshooting skills for AV technical issues.
• Ability to handle heavy equipment with good physical stamina.
• Excellent communication and a customer-service mindset.
• Flexibility to work weekends/evenings as required by events.
• Ability to work in a team or independently with initiative.
• High standard of personal presentation and professional demeanor.
• General IT knowledge useful for AV systems.
• Resourceful and able to work under pressure.
• Keen eye for detail and equipment presentation.

Responsibilities

• Deliver AV, lighting, staging equipment to venues across the North-West.
• Set up, operate and manage audio-visual equipment for events.
• Provide on-site technical support and troubleshoot AV issues.
• Assist in preparation and de-preparation of AV gear at warehouse.
• Collaborate with venues and clients to ensure smooth service.

Skills

Driving license

AV equipment setup

Troubleshooting AV

Heavy lifting

Flexible hours

Customer service

Teamwork

Professional presentation

General IT knowledge

Calm under pressure

Eye for detail

Tools

Sound systems

Projectors

Lighting rigs

Staging equipment

Job description

As an AV Technician in our Venues & Hire Team, you will play a crucial role in delivering high-quality audiovisual services to various venues across the North-West. This position requires technical expertise, excellent customer service skills, and the ability to work efficiently in dynamic event environments

• Collect vans from the warehouse and deliver a wide range of AV, lighting, staging, and event-related equipment to various venues across the North-West
• Set up, operate, and manage a wide range of audio-visual equipment, including sound systems, projectors, screens, lighting rigs, and staging
• Ensure all equipment is installed and operates efficiently to meet event requirements
• Provide on-site technical support during events, troubleshooting any AV-related issues
• Assist in the preparation and de-preparation of AV equipment at the warehouse
• Work collaboratively with venues, event coordinators and clients to ensure smooth execution of AV services
• Adhere to company health and safety procedures
• Assist other departments and perform other duties as needed to meet business needs

Qualifications And Key Attributes Of The Candidate

• Full, clean driving license (ability to drive a van is essential)
• Experience with AV equipment setup and operation, including sound, lighting, and staging
• Good knowledge of troubleshooting AV technical issues
• Good physical stamina for handling heavy equipment
• Flexibility to work varied hours, including weekends and evenings as required by event schedules
• Excellent communication skills and a customer service-oriented mindset
• Ability to work as part of a team or unaccompanied under own initiative
• High standard of personal presentation
• Good interpersonal skills
• General IT knowledge
• Resourceful and able to work under pressure
• Flexibility and a can-do, customer-focused attitude
• Keen eye for detail with a high standard of equipment presentation

Training & Progression

Ongoing training will be provided as required. We are committed to developing our team and supporting career progression within our growing organisation.

Working Hours

If you have the experience we are looking for then you will already know that this is not a 9 ‘til 5 job. Due to the nature of our industry, we require our employees to have a flexible approach to their working hours. Weekend work will be required.

Holidays

• 33 days per year
• After 3 years continuous service you will receive your birthday off (day off can be taken within 7 days of your birthday)
• After 5 years continuous service you will receive a further day’s holiday

Pension Scheme

A company pension scheme which the company contributes to on a monthly basis will be available.

• Employee of the Month award
• Company social events
• Free on-site parking

Following successful completion of the probation period, the following benefits will be available:

• Award-winning healthcare package (includes private treatment, mental health support, GP access, and more)
• Dental, optical, and audiological cover
• Employee Assistance Programme
• Long service rewards
• Cycle to work scheme
• Electric vehicle scheme

Sterling Event Groupare proud to be an equal opportunity employer. We positively encourage applications from all backgrounds, and all employment decisions are made based on merit, performance, and business needs.