Av Event Technician

Jacobs Massey; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Jacobs Massey Ltd is seeking an experienced AV Event Technician to support high-profile corporate events across its London offices. You will manage planning, setup, operation and post-event tasks, delivering reliable AV solutions and exceptional client service.

The role requires hands-on experience with professional AV equipment, conference systems and hybrid event tooling, plus strong troubleshooting and communication skills to coordinate with stakeholders.

Qualifications

• Minimum of three years' experience delivering AV support within corporate events or a similar client-facing environment.
• Strong hands-on experience with professional audio visual equipment and live event technology.
• Experience operating digital audio mixing consoles, including microphone management and EQ.
• Knowledge of multi-camera systems, video switching and live event production.
• Familiarity with Crestron, AMX, Extron and other professional AV control and distribution systems.
• Experience supporting video and audio conferencing platforms and equipment.
• Understanding of video signal routing, display technologies, aspect ratios and video walls.
• Basic knowledge of stage lighting and event lighting principles.
• Strong Microsoft PowerPoint and Windows skills.
• Excellent troubleshooting and problem-solving abilities.
• Confident communication skills and a professional, customer-focused approach.
• Ability to manage multiple event requirements and work effectively under pressure.

Responsibilities

• Provide comprehensive technical support for corporate events, conferences, presentations and meetings.
• Manage AV requirements from initial enquiries and event planning through to setup, operation and completion.
• Review event schedules and technical requirements to ensure equipment and resources are appropriately prepared.
• Set up, operate and troubleshoot audio, video, lighting and conferencing systems.
• Support live events involving microphones, digital mixing consoles, multi-camera systems and video switching.
• Assist with video conferencing, hybrid meetings and presentations.
• Provide technical guidance to clients and stakeholders throughout the event planning process.
• Deliver meeting room AV support and resolve technical issues efficiently.
• Maintain excellent service standards and ensure all events are delivered in line with agreed procedures and service levels.
• Liaise with colleagues and management to identify and resolve operational challenges.
• Support AV operations across multiple London sites when required.
• Maintain accurate records, respond to event enquiries and complete relevant administrative tasks.
• Follow health and safety procedures and information security policies.
• Identify opportunities to improve technical processes and overall service delivery.

Skills

AV event delivery

Live event tech

Client-facing

Troubleshooting

Hybrid events

PowerPoint

Tools

Crestron

AMX

Extron

Video conferencing platforms

Job description

We are recruiting an experienced AV Event Technician to join a leading audio visual services provider, supporting a prestigious corporate client across its London offices. This is an excellent opportunity for a technically skilled and customer-focused AV professional to take responsibility for delivering high-quality corporate events, conferences and meetings within a professional environment. The successful candidate will be involved in all stages of event delivery, from initial planning and technical preparation through to live event operation and post-event support. You will work closely with internal teams and stakeholders to ensure events run smoothly and consistently meet the highest standards.

Key Responsibilities

• Provide comprehensive technical support for corporate events, conferences, presentations and meetings.
• Manage AV requirements from initial enquiries and event planning through to setup, operation and completion.
• Review event schedules and technical requirements to ensure equipment and resources are appropriately prepared.
• Set up, operate and troubleshoot audio, video, lighting and conferencing systems.
• Support live events involving microphones, digital mixing consoles, multi-camera systems and video switching.
• Assist with video conferencing, hybrid meetings and presentations.
• Provide technical guidance to clients and stakeholders throughout the event planning process.
• Deliver meeting room AV support and resolve technical issues efficiently.
• Maintain excellent service standards and ensure all events are delivered in line with agreed procedures and service levels.
• Liaise with colleagues and management to identify and resolve operational challenges.
• Support AV operations across multiple London sites when required.
• Maintain accurate records, respond to event enquiries and complete relevant administrative tasks.
• Follow health and safety procedures and information security policies.
• Identify opportunities to improve technical processes and overall service delivery.

Skills and Experience

• Minimum of three years' experience delivering AV support within corporate events or a similar client-facing environment.
• Strong hands-on experience with professional audio visual equipment and live event technology.
• Experience operating digital audio mixing consoles, including microphone management and EQ.
• Knowledge of multi-camera systems, video switching and live event production.
• Familiarity with Crestron, AMX, Extron and other professional AV control and distribution systems.
• Experience supporting video and audio conferencing platforms and equipment.
• Understanding of video signal routing, display technologies, aspect ratios and video walls.
• Basic knowledge of stage lighting and event lighting principles.
• Strong Microsoft PowerPoint and Windows skills.
• Excellent troubleshooting and problem-solving abilities.
• Confident communication skills and a professional, customer-focused approach.
• Ability to manage multiple event requirements and work effectively under pressure.

Desirable Experience

• Experience with Polycom, Lifesize, ClearOne, MediaStar or similar AV technologies.
• AVIXA CTS certification, or willingness to work towards the qualification.
• Experience working within a corporate headquarters, financial services environment or premium commercial venue.
• Previous experience supporting hybrid events and complex video conferencing setups.

The Opportunity

This role offers the chance to work with advanced AV technologies in a high-profile corporate environment, supporting a varied calendar of meetings and live events. You will join an established technical team with opportunities for professional development, industry training and career progression. If you are an experienced AV Events Technician who enjoys delivering high-quality technical solutions and providing excellent client service, we would like to hear from you.