VELYS Clinical Trainer|Johnson & Johnson MedTech | Orthopaedics

J&J Family of Companies; Leeds; On-site; GBP 60,000 - 90,000; Full time

Job summary

J&J Family of Companies is seeking a VELYS Clinical Trainer to lead VRAS installation, onboarding, and hands-on clinical support during initial robotic knee procedures. You will train hospital staff and collaborate with Joints and Capital Sales teams to onboard customers across NHS and private healthcare.

You will drive promotional activities at congresses, stay ahead of robotic innovations, and ensure a seamless customer experience through the Hypercare period and beyond.

Qualifications

• Experience delivering surgical robotics training to clinical teams.
• Ability to work with surgeons and nursing staff during onboarding.
• Strong communication and relationship-building skills.

Responsibilities

• Leading the installation and onboarding process for the VRAS system.
• Delivering exceptional clinical and technical support during initial procedures.
• Building strong relationships with stakeholders, collaborating with our Joints Team to onboard customers.
• Supporting promotional activities at Local and National congresses and events.
• Act as the VRAS product expert, presenting solutions to NHS and private healthcare in collaboration with Joints and Capital Sales teams.
• Manage installation logistics and provide technical service to ensure a smooth customer experience.
• Supporting VELYS accounts to drive usage and turn rates.
• Guide surgical teams through their initial robotic procedures, sharing best practices and fostering confidence in the technology.
• Deliver comprehensive training to hospital departments, including sterile processing and engineering teams.
• Collaborate with local team to ensure they are adequately trained and supported, enabling them to independently provide robotic case coverage after the Hypercare period.
• Stay ahead of industry trends, competitor products, and the latest robotic innovations.
• Support the rollout of new software updates and product lines.
• Troubleshoot technical challenges swiftly and effectively, acting as the first line of service for complex issues.
• Build strong, lasting relationships with customers, providing expert guidance and support throughout their robotic surgery journey.
• Represent the VELYS Robotic-Assisted Solution at local and national congresses and events, supporting promotional activities to engage prospective customers and highlight the value of our technology.
• Collaborate with internal teams, including Field Service Engineers (FSE) and Digital Surgery partners, to deliver a unified customer experience.
• Work autonomously with a results-driven mindset, while contributing to team objectives.

Skills

Orthopaedics passion

Technical mindset

Clinical training experience

Robotics system installation

Tools

VRAS system

Job description

Are you passionate about orthopaedics and eager to drive the next generation of robotic solutions into the market? We are looking for an enthusiastic and driven individual to join our team as a VELYS Clinical Trainer . This is your chance to be at the forefront of our surgical innovation, bringing cutting-edge technology to life and transforming patient outcomes., As a VELYS Clinical Trainer , you will serve as the clinical and technical expert for VRAS. You’ll work directly with surgeons and nursing teams during a comprehensive Hypercare period , ensuring an accounts seamless transition to robotic-assisted surgery for Knee replacements. Your role will include:

Role Responsibilities

• Leading the installation and onboarding process for the VRAS system.
• Delivering exceptional clinical and technical support during initial procedures.
• Building strong relationships with both clinical and non-clinical stakeholders, while collaborating with our Joints Team to onboard customers.
• Supporting promotional activities to prospective customers at Local and National congresses and events
• Act as the VRAS product expert , presenting solutions to a variety of stakeholders across NHS and private healthcare in collaboration with Joints and Capital Sales teams.
• Manage installation logistics and provide technical service to ensure a smooth customer experience.
• Supporting VELYS accounts to drive usage and turn rates
• Guide surgical teams through their initial robotic procedures, sharing best practices and fostering confidence in the technology.
• Deliver comprehensive training to hospital departments, including sterile processing and engineering teams.
• Collaborate with local team to ensure they are adequately trained and supported, enabling them to independently provide robotic case coverage after the Hypercare period .
• Stay ahead of industry trends, competitor products, and the latest robotic innovations.
• Support the rollout of new software updates and product lines
• Troubleshoot technical challenges swiftly and effectively, acting as the first line of service for complex issues.
• Build strong, lasting relationships with customers, providing expert guidance and support throughout their robotic surgery journey.
• Represent the VELYS Robotic-Assisted Solution at local and national congresses and events , supporting promotional activities to engage prospective customers and highlight the value of our technology.
• Collaborate with internal teams, including Field Service Engineers (FSE) and Digital Surgery partners, to deliver a unified customer experience.
• Work autonomously with a results-driven mindset, while contributing to team objectives.

Reporting to the Regional Sales Manager , you will play a pivotal role in shaping the future of orthopaedic robotics within J&J.

Qualifications

• A deep passion for orthopaedics and a genuine excitement for advancing surgical innovation.
• A technical mindset with the ability