Vehicle Sales Consultant — Customer Experience Leader

Stellantis &You UK; Leicester; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Company Car Scheme

Employee Discounts

Pension contributions up to 7%

Up to 26 days holiday plus bank hols

Reward Gateway discounts

Enhanced family leave

Employee Assistance Programme

Health Cash Plan

Personal Accident Insurance

Learning & Development opportunities

Share Incentive Plan

Job summary

Stellantis & You UK is seeking a Sales Advisor to support customers throughout their vehicle-buying journey and deliver an exceptional experience from enquiry to handover.

You will build strong relationships, understand needs, and present suitable vehicle and financing options while upholding brand standards. Training and development are provided to help you succeed in a fast-paced automotive environment.

Qualifications

• Excellent communication and relationship-building skills.
• A passion for customer service.
• Drive and motivation to achieve targets.
• Strong organisation and time management skills.
• A positive and proactive approach.
• A full UK driving licence.

Responsibilities

• Deliver outstanding customer service.
• Understand customer needs and recommend suitable solutions.
• Prepare quotations and vehicle proposals.
• Explain finance, insurance and aftersales products compliantly.
• Manage customer enquiries and follow-up activity.
• Negotiate and agree sales solutions.
• Work collaboratively with colleagues to achieve team success.

Skills

Communication skills

Customer service

Target-driven

Organisation

Driving licence

Job description

Stellantis & You UK is seeking a Sales Advisor to support customers throughout their vehicle-buying journey and deliver an exceptional experience from enquiry to handover.

You will build strong relationships, understand needs, and present suitable vehicle and financing options while upholding brand standards. Training and development are provided to help you succeed in a fast-paced automotive environment.