Vehicle Rental Coordinator

HR GO Recruitment; Bishop's Stortford; On-site; GBP 30,000 - 42,000; Full time

Job summary

HRGO are seeking a proactive Vehicle Rental Coordinator in Bishop's Stortford to bridge our current rental success with future fleet management services. You will nurture relationships with motor trade clients and help grow our fleet solutions.

The role covers coordinating a 250+ vehicle fleet, delivering outstanding service, and identifying opportunities to introduce Fleet Management offerings to local businesses. Local knowledge and a customer‑centric mindset are essential.

Qualifications

• Industry experience in motor trade, vehicle rental, logistics or transport.
• Customer-centric mindset with strong relationship-building.
• Local knowledge of Bishop's Stortford and surrounding area.
• Ambition and desire for progression.

Responsibilities

• Build and maintain relationships with motor trade clients across the region.
• Ensure service delivery standards with every vehicle delivery and contract.
• Identify opportunities to introduce forthcoming Fleet Management services to local businesses.
• Coordinate with the fleet team to ensure 250+ vehicles are utilised efficiently.

Skills

Client management

Customer service

Relationship-building

Industry knowledge

Job description

Vehicle Rental Coordinator & future Fleet Hire Business Development

Location: Bishop's Stortford (covering surrounding areas including Stansted, Harlow, and Sawbridgeworth)
Salary: Competitive (dependent on experience) + Benefits
Sector: Motor Trade, Transport & Logistics

About

HRGO are seeking vehicle hire coordinator for a rapidly growing car and van hire specialist rooted deeply in the motor trade. Operating an expanding, robust, and versatile fleet of 250 high-quality vehicles, They are the trusted partner for local vehicle hire, serving local people, garages, dealerships, bodyshops, and commercial businesses across Hertfordshire and West Essex.

While their heritage is firmly planted within dependable, fast-paced vehicle rental, their future outlook is even bigger. They are actively expanding their operations to deliver comprehensive, end-to-end Fleet Management solutions to our corporate clients. At the core, they believe in exceptional customer service-no rigid call centres, just seamless, person-centred solutions that keep businesses moving.

The Role

To fuel the next phase of expansion, they are looking for a dynamic, forward-thinking professional to join the team in Bishop's Stortford. You will play a pivotal role in bridging our current vehicle hire success with our future fleet management goals.

Whether your background is in vehicle hire, fleet sales, or motor trade account management, your main priority will be nurturing customer relationships and driving business growth.

Key Responsibilities

• Client Management: Build and maintain strong relationships with new and existing motor trade clients across the region.
• Service Delivery: Ensure our signature "customer-first" standards are met with every vehicle delivery and contract.
• Growth & Expansion: Identify opportunities to introduce our upcoming Fleet Management services to local businesses.
• Operational Coordination: Work closely with our fleet team to ensure our 250 cars + and vans are utilised efficiently.

What They Are Looking For

• Industry Experience: A solid understanding of the motor trade, vehicle rental, logistics, or transport sector.
• Customer-Centric Mindset: A natural relationship-builder who aligns with our priority of flawless customer service.
• Local Knowledge: Familiarity with Bishop's Stortford and the surrounding business landscape is highly advantageous.
• Ambition: Someone excited by progression, who wants to help shape a growing fleet management business.

Why Join

This is not just another standard transport job. You will be joining an established local business with a clear roadmap for the future. They offer a supportive environment, room for genuine career progression as their fleet management arm expands, and the chance to be a key player in the future success story.