Vehicle Progressor

Retail Renault Group UK Ltd.; Romford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

33 days' annual leave including Bank H

Pension with life assurance

Staff discounts on vehicles, parts, &<

Access to loan car scheme

Share Incentive Scheme

Mortgage and pension advice seminars

Cycle to Work scheme

Eye test voucher scheme

Job summary

Renault Romford is seeking a Vehicle Progressor to join our sales support team. You will manage vehicle progression from order to handover, coordinate preparation and scheduling, and assist with customer handovers to ensure a polished customer experience at Renault Romford.

You will work with the General Sales Manager and sales team to support vehicle presentation, marketing activities and compliant documentation. A full UK driving licence is essential for this role.

Qualifications

• Customer-focused and professional approach required.
• Strong organisational skills and attention to detail.
• Ability to prioritise workload and manage multiple tasks.
• Clear communication skills essential.
• Comfort working within defined processes and procedures.

Responsibilities

• Progress vehicle orders from sale to customer handover.
• Coordinate vehicle preparation and handover scheduling.
• Welcome customers and support handover appointments.
• Support vehicle presentation, photography and online marketing.
• Maintain standards for demonstration, display and used vehicles.
• Process handover documentation (ECOS/ECOP) and paperwork.
• Manage vehicle keys, parking and vehicle movements on site.
• Maintain high standards of organisation, presentation and Health & Safety.

Skills

Customer-focused

Organised

Prioritising workload

Clear communication

Process adherence

Job description

Join Our Sales Support Team

Renault Retail Group is looking for a Vehicle Progressor to join our team at Renault Romford.

Vehicle Progressor

Location: Renault Romford (RM3)

Salary: £26,437 pa

Hours: 40 hours per week

Renault Retail Group is looking for a Vehicle Progressor to join our team at Renault Romford.

This is a varied role that combines vehicle progression, customer handovers, sales administration and vehicle presentation, helping to ensure every customer receives a professional and well-organised experience from purchase through to collection.

Working closely with the General Sales Manager and wider Sales Team, you'll help ensure vehicles are prepared, customers are supported and handovers are delivered to a high standard.

The role also offers exposure to the operation of a busy franchised dealership sales department and may appeal to candidates interested in developing a future career in automotive sales.

What You’ll Do

• Progress vehicle orders from point of sale through to customer handover
• Coordinate vehicle preparation, accessory fitting and handover scheduling
• Welcome customers and support professional vehicle handover appointments
• Support vehicle presentation, photography and online marketing activity
• Maintain demonstration, display and used vehicle standards
• Process vehicle handover, ECOS/ECOP and related administrative documentation
• Manage vehicle keys, parking arrangements and vehicle movements across the site
• Maintain high standards of organisation, presentation, housekeeping and Health & Safety compliance

What We’re Looking For

We're keen to hear from candidates with experience in vehicle progression, vehicle administration, handover activities, vehicle preparation or similar automotive support roles.

You’ll ideally demonstrate:

• A customer-focused and professional approach
• Strong organisational skills and attention to detail
• Ability to prioritise workload and manage multiple tasks
• Clear communication skills
• Confidence working within established processes and procedures

Previous experience within a franchised dealership environment would be beneficial but is not essential.

Licence Requirement

A full UK driving licence (manual and automatic vehicles) is essential for this role.

Hours & Pay

This role is based on a 40-hour working week, Monday to Friday, 8:30am-5:30pm, with a 1-hour unpaid lunch break.

Basic salary is £26,437 pa.

Company Benefits

• 33 days' annual leave including Bank Holidays (option to buy or sell additional days)
• Pension scheme with life assurance
• Staff discounts on vehicles, parts, servicing and accessories
• Access to our company loan car scheme
• Share Incentive Scheme
• Mortgage and pension advice seminars
• Excellent manufacturer training and clear career development opportunities
• Cycle to Work scheme, including e-bikes
• Discounted gym membership
• Enhanced Maternity and Paternity policies
• Eye test voucher scheme