Vehicle Progress Chaser

Marshall Motor Group; Christchurch; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Tailored training

Career development

Life insurance

Contributory pension

Exclusive perks platform

Referral bonuses

Job summary

Marshall Motor Group is seeking a detail-oriented, customer-centric individual to support vehicle listings and showroom presentation. You will photograph vehicles, post offers online, manage key storage, and help maintain premium standards for customer viewings and handovers across the dealership network.

The role emphasizes teamwork, multi-tasking, and proficiency with digital tools and CRMs to deliver a seamless customer experience on the forecourt.

Qualifications

• Experience in a customer service or administrative environment.
• Team player with ability to manage multiple tasks.
• Familiar with CRMs or online vehicle listings.
• Attention to detail and commitment to premium showroom standards.

Responsibilities

• Manage the journey of each vehicle from arrival at the dealership through to customer handover, supporting the Sales Manager and Sales Executives in delivering a seamless sales process.
• Photograph and advertise vehicles online, update and post customer offers, manage showroom presentation, and coordinate with valet teams.
• Handle key storage, appraise used stock, and ensure everything is prepared and presented to a high standard for customer viewings or handovers.

Skills

Attention to detail

Organisational skills

Customer service mindset

Team player

Multitasking

Digital tools familiarity

Tools

CRM systems

Online vehicle listings

Job description

Responsibilities

• You'll manage the journey of each vehicle from arrival at the dealership through to customer handover, supporting the Sales Manager and Sales Executives in delivering a seamless sales process.
• You'll take ownership of photographing and advertising vehicles online, updating and posting customer offers, managing showroom presentation, and coordinating with valet teams.
• You'll also be responsible for key storage, appraising used car stock, and ensuring everything is prepared and presented to a high standard - ready for customer viewings or handovers.

Requirements

• Someone with excellent attention to detail and organisational skills, with experience in a customer service or administrative environment.
• Someone with a team player attitude, who can manage multiple tasks efficiently and always uphold dealership standards.
• Someone comfortable working with digital tools and systems, ideally with experience in using CRMs or online platforms for vehicle listings.
• Most importantly, someone who takes pride in keeping things running smoothly behind the scenes to ensure a premium customer experience on the forecourt.

We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career - and our company - forward.

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well-known brands in the automotive industry, including webuyanycar, cinch and BCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity, respect and innovation.

£29,824 basic; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to exclusive shopping and lifestyle perks. Full-time | 45 hours per week, Monday to Friday only Drive your automotive career with a brand that values precision, organisation and teamwork.

Benefits and Perks

• Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development
• Career development: Ongoing manufacturer training and development pathways across the Group.
• Financial security: Life insurance, contributory pension.
• Exclusive perks: Discounts and rewards via a dedicated employee platform.
• Referral bonuses: Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.