Vehicle Damage Assessor – Full Time – Cannock

Catering; Cannock; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Group bonus

Mon-Fri

Holidays 22–26 days

Health scheme

Pension

Permanent vacancy

Job summary

Catering in Cannock is seeking an experienced Vehicle Damage Assessor / Vehicle Estimator to join our established Accident Repair Centre on a permanent basis. You will inspect accident damaged vehicles, assess repair costs and timeframes, and use computerised estimating systems to support contract adherence.

You will liaise with insurers and customers, ensuring updates are provided and service levels are maintained.

Qualifications

• Experience using estimating software (Audatex) required.
• ATA certification is advantageous but not essential.
• Demonstrate excellent customer service and meet expectations.

Responsibilities

• Inspect accident damaged vehicles to assess full damage scope and repair costs.
• Ensure pricing schedules and repair methodologies are followed for each contract.
• Maintain workflow targets and use computerised estimating systems.
• Liaise with insurance and accident management companies for updates.
• Provide customers with timely updates on their cases.

Skills

Estimating software experience

Customer service

Education

ATA certification (advantageous)

Tools

Audatex

Job description

ATA Vehicle Damage Assessor / VDA / Vehicle Estimator

Ref – (phone number removed)

We have a fantastic opportunity for an experienced Vehicle Damage Assessor / Vehicle Accident Damage Estimator to join an established Accident Repair Centre in the Cannock area.

Key role and responsibilities as an Estimator / Vehicle Damage Assessor

• You will undertake the inspection of accident damaged vehicles, assessing the full extent of the damage, costs of repair and time frames.
• You will ensure our work providers menu pricing schedules and repair methodologies and key information for each contract is being adhered too on each job.
• You will work within our guidelines to ensure that the workflow volume meets targets.
• Use computerised estimating systems.
• Liaise regularly with insurance and accident management companies with any updates or queries relating to relevant jobs.
• Contact customers to provide updates

Minimum requirements as an Estimator / Vehicle Damage Assessor

• Must have experience using estimating software (ideally Audatex)
• ATA is advantageous but not essential
• Ensure customer expectations are met and demonstrate great service skills
• Benefits

Benefits

• Negotiable salary package
• Group bonus available
• Monday to Friday
• 22 days holiday per year going up to 26 with time served, plus bank holidays.
• Health and rewards scheme
• Pension
• Plus much more
• Permanent Vacancy

Salary: £40000 – £50000/annum

Job Type: Permanent

Location: Cannock