Vehicle Damage Assessor

Perfect Placement UK Ltd; Sparkwell; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

OTE £45k

Team bonuses

30 days holiday

Pension plan

Health cash plan

Discounts platform

Cycle to work

Long-service awards

Development opportunities

Job summary

Perfect Placement UK Ltd is recruiting an experienced Vehicle Damage Assessor for our busy accident repair operation in Plymouth, Devon. You will prepare accurate repair estimates, liaise with insurers and customers, and supervise VDA Apprentices while supporting efficient workshop operations.

The role offers a strong salary (£40,000) with an OTE of £45,000, pension, health plan, and career development opportunities in a busy commercial repair environment.

Qualifications

• Previous experience as a Vehicle Damage Assessor within a bodyshop or accident repair environment.
• IMI Accreditation preferred.
• Knowledge of insurer requirements and estimating systems.
• Experience with Audatex and Autoflow preferred.
• Strong attention to detail and organisational skills.
• Excellent communication with insurers, customers and bodyshop staff.

Responsibilities

• Prepare accurate vehicle damage estimates meeting insurer, customer, safety and profitability requirements.
• Maintain estimate records and obtain authorisation before repairs.
• Liaise with insurers and customers on estimates and total-loss decisions.
• Order, verify and track parts and ensure proper labelling and traceability.
• Communicate estimate details to bodyshop personnel and coordinate with workshop.
• Support reduction of errors and delays through accurate planning.
• Follow health and safety, audit and record-keeping procedures.
• Provide guidance to VDA Apprentices.
• Complete other duties as directed by management.

Skills

Attention to detail

Organisational skills

Effective communication

Team player

Education

IMI Accreditation

Tools

Audatex

Autoflow

Job description

We are recruiting an experienced Vehicle Damage Assessor to join our busy accident repair operation in Plymouth, Devon. Working closely with the General Manager, you will play a key role in delivering accurate, efficient and commercially sound vehicle repair estimates.

Benefits

• Salary of £40,000, with an OTE of £45,000.
• Team and site bonus opportunities.
• 30 days' holiday, including public holidays, with additional days awarded for length of service.
• Monday to Friday, 8.00am to 5.00pm, with a 30-minute lunch break.
• Pension contributions and a health cash plan.
• Rewards platform offering high street discounts.
• Cycle to work scheme.
• Colleague recognition, long-service awards and recommend-a-friend incentives.
• Genuine opportunities for professional development.

Duties

• Prepare accurate manual and computerised estimates as a Vehicle Damage Assessor, meeting insurer, customer, technical, safety and profitability requirements.
• Maintain comprehensive estimate records and obtain authorisation before repairs commence.
• Liaise with insurers and customers regarding estimates, approvals and total-loss decisions.
• Order, verify, label and track genuine, non-genuine and reconditioned parts, returning incorrect or unnecessary items in line with procedures.
• Communicate estimate details clearly to bodyshop personnel and coordinate effectively with the workshop.
• Support the reduction of errors, delays and rework through accurate repair planning.
• Follow all health and safety, audit and record-keeping procedures.
• Provide guidance and, where appropriate, supervision to VDA Apprentices.
• Complete other reasonable duties as directed by senior management.

Requirements

• Previous experience as a Vehicle Damage Assessor within a bodyshop or accident repair environment.
• Qualified Vehicle Damage Assessor status; IMI Accreditation is preferred.
• Knowledge of insurer requirements, repair planning and estimating systems.
• Experience using Audatex and Autoflow is preferred.
• Strong attention to detail, accuracy and organisational skills.
• Good knowledge of parts verification, labelling and traceability procedures.
• Effective communication skills when dealing with bodyshop staff, insurers and customers.
• Understanding of total-loss procedures, insurer negotiations and workshop compliance.
• Experience supporting or mentoring VDA Apprentices would be advantageous.

This Vehicle Damage Assessor opportunity offers an excellent salary, comprehensive benefits and long-term career support within a professional accident repair business.