Vascular Surgery Medical Secretary – Flexible Hours

The Methodist Church in Britain; Cambridge; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Development opportunities

On-site leisure facilities

Day nurseries on site

Reduced-cost hot food

Free Park and Ride

Subsidised on-site parking

Staff break space with free tea and咖啡

Flexible working options

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking a Medical Secretary in the Vascular Surgery Department. You will be the first point of contact for consultants’ written and telephone enquiries, manage diaries, take minutes, and handle urgent reports and patient communications with confidentiality.

In this role you will support the MDT and admin team, prioritise workload, and assist with templates and non-clinical information for admissions and appointments.

Qualifications

• A level or Level 3 qualification in Business Admin/IT or equivalent.
• Touch typing certificate, or equivalent.
• Secretarial qualification (RSA III), or equivalent experience.

Responsibilities

• Act as first point of contact for written and telephone enquiries for the consultant and team, judging validity and priority.
• Meet urgent deadlines for complaints, reports and external organisations while maintaining patient confidentiality.
• Deal with telephone calls and emails and take appropriate action.
• Manage the consultant's diary, arrange meetings, take minutes and develop templates.
• Carry out reasonable requests from the consultant and line manager.
• Provide non-clinical information to patients about admissions and appointments.
• Reassure patients worried about test results and surgical planning.
• Handle calls sensitively with distressed or confused patients and relatives.
• Plan, manage and prioritise own workload independently.
• Work with booking coordinators, the pathway coordinator, the MDT and the wider admin team.

Skills

Attention to detail

Excellent communication

Teamwork

Typing speed

Work under pressure

Confidentiality & data protection

Education

Level 3 Business Admin/IT

Touch typing certificate

RSA III Secretarial qualification

Tools

EPIC

NHS information systems

Job description

Cambridge University Hospitals NHS Foundation Trust is seeking a Medical Secretary in the Vascular Surgery Department. You will be the first point of contact for consultants’ written and telephone enquiries, manage diaries, take minutes, and handle urgent reports and patient communications with confidentiality.

In this role you will support the MDT and admin team, prioritise workload, and assist with templates and non-clinical information for admissions and appointments.