Medical Secretary

Cambridge University Hospitals; Cambridge; À distance; GBP 28 000 - 31 000; Plein temps

Avantages offerts par ce poste

On-site leisure facilities

Shopping concourse and day nurseries

Stagecoach travel discounts

Park and Ride free access

Parking subsidies

On-site dining facilities

Staff pod break spaces

Colleague café with free tea/coffee

Support for good work-life balance

Flexible arrangements (part-time, job‑

flexible start/finish times

Résumé du poste

Cambridge University Hospitals NHS Foundation Trust is seeking a Medical Secretary for the Vascular Surgery Department. The role involves diary management, liaison with consultants and the MDT, and delivering high-quality administrative support in a busy, patient‑focused environment.

Excellent communication and organisational skills are essential, with the ability to work under pressure and prioritise competing tasks while maintaining confidentiality and accuracy.

Qualifications

• Experience of administrative work.
• Attention to detail and ability to produce accurate work.
• Knowledge of NHS targets and patient confidentiality.

Responsabilités

• Provide secretarial and administrative support for the Vascular Surgery team.
• Diary management, coordinating meetings, minute taking and template development.
• Manage workload independently and prioritise effectively.
• Handle patient enquiries and provide information on admissions and appointments.
• Liaise with consultants, booking coordinators and MDT members to ensure timely care.

Connaissances

Interpersonal skills

Organisational skills

Problem solving

Teamwork

Attention to detail

Formation

A Level or Level 3 Business Admin/IT qualification

Outils

Microsoft Word

Outlook

EPIC

Description du poste

Main area Division D - Vascular Surgery Grade Band 4 Contract Permanent Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered.) Job ref 180-D-CVA1291

Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-Division D Town Cambridge Salary £28,392 - £31,157 p.a. pro rata Salary period Yearly Closing 29/10/2026 23:59 Interview date 05/11/2026

Job overview

An exciting opportunity has arisen for the position of a Medical Secretary role within the Vascular Surgery Department. The Medical Secretary role is challenging and will require attention to detail as well as being able to work under pressure. The post holder will work alongside booking coordinators, pathway coordinator and the MDT which includes consultants, nurses and a wider admin team. The successful applicant will work closely with the consultants to deliver high quality care.

The successful candidate will need to be compassionate, resilient and self-motivated. This includes a positive approach to team working and have excellent interpersonal and problem solving skills. The ability to produce high quality work to timelines whilst managing conflicting priorities is essential. If you are an excellent communicator, passionate about providing high quality care and you thrive in a complex and fast-paced environment we would love to hear from you.

Main duties of the job

• Experience of administrative work
• Secretarial and/or administrative including diary management, coordinating and arranging meetings, minute taking and developing templates
• Work is managed rather than supervised. Act independently to plan, manage and prioritise own workload.
• Knowledge and understanding through experience of sound office and secretarial practices.
• Understanding of NHS targets
• Ability to adapt to change
• Ability to work under pressure
• Extensive keyboard skills including touch and audio typing.
• Knowledge of software programmes (Microsoft Word, Outlook and hospital database).
• Appropriate knowledge and understanding of medical terms and procedures.
• To provide the first point of contact for all written and telephone enquiries on behalf of the Consultant and his/her team, using judgement to establish validity and priority of the contact.
• Endeavour to meet urgent deadlines e.g. complaints, reports, medical reports and other external organisations, ensuring patient confidentiality is maintained.
• To carry out reasonable requests made by the Consultant and Line Manager to whom you will be responsible.
• To deal with telephone calls, emails and take appropriate action as required.
• Provide non-clinical information to patients about admissions and appointments.
• Reassuring patients who are worried about test results and surgical planning.
• Telephone calls should be dealt with in a sensitive and tactful manner especially when liaising with distressed, angry or confused patients/relatives.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 29th October 2026.

Interviews are due to be held on 5th November 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.

Benefits to you

• At Cambridge University Hospitals, we want to do all we can to support good working days.
• We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries.
• Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site.
• Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals.
• We also subsidise the cost of parking on site for eligible staff.
• On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues.
• Recently we launched the first of our staff pod break spaces.
• Located in the Deakin Centre, we have a purpose‑created colleague‑only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge.
• Just one of the ways we are working hard to support good working days at CUH.
• CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances.
• Flexible arrangements may include, but are not limited to, part‑time working, job‑share, term‑time working and flexible start and finish times.

We welcome applications from the Armed Forces.

Person specification

Qualifications

• Educated to A Level or Level 3 Business Admin/IT qualification or equivalent.
• Touch typing certificate or equivalent
• Medical Terminology Certificate or equivalent (A)

Experience

• Experience of administrative work (A/I)
• Prioritising, planning and organising own tasks (A/I)
• Customer service and dealing with enquiries in difficult situations (A/I)
• Data entry and producing reports (A/I)
• Experience of IT packages – Microsoft Office
• Secretarial and/or administrative including coordinating and arranging meetings, minute taking and developing templates (A/I)
• Familiarly with EPIC (A)
• Previous experience working in the NHS (A)

Knowledge

• Understanding of confidentiality and data
• Understanding of customer service (A/I)
• Understanding of NHS target (A/)
• Knowledge of Trust information systems (A)

Skills

• Ability to show attention to detail and accuracy (T)
• Ability to work as part of a team
• Excellent communication skills including telephone, email and face to face
• Ability to organise and manage own timekeeping to schedule and deadlines
• Ability to adapt to change
• Ability to work under pressure
• Ability to store and safeguard confidential documents
• Willing to take on and learn new skills
• Accurate and speedy typing and keyboard skills
• Good organisational skills
• Ability to use own initiative and work autonomously

Additional Requirements

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.